When printing PVC cards with a Fargo DTC525 card printer or a Fargo DTC550 card printer, the LCD screen may display that a card feed error has occurred when a print job stops printing cards. Steps to follow to correct the card feed error and continue card printing are as follows:
1. Clean the printer with a printer cleaning kit. Make sure that all of the rollers are cleaned well.
2. Check and replace the card cleaner roller that is attached to the blue cleaner roller cartridge. This is located in the inside right hand side of the printer. Make sure that the cleaner roller cartridge is seated all the way down into the the slot.
3. Check your PVC cards for extensive static that can cause the cards to stick together and not feed properly.
4. Make sure the card thickness gauge on the right hand side of the card hopper is set to the proper card thickness for the cards you are using.
For information about the Fargo DTC550 or other Fargo printers, contact us for a free consultation at 888-485-4696.