ID Works Software – How to Add Fields to a Production Template

Need to know how to add text fields and other fields to your card template in ID Works card printing software? Check out this video for step by step instructions.

Our ID card experts at Safe-Card ID can assist you with your ID card printer, ID card software and any supplies needed to complete [...]

ID Works Software – How to Design a Card Template

Datacard has released the following training video to teach users how to create a basic design template in their ID card software, ID Works.

Our ID card experts at Safe-Card ID are available to recommend the best ID card printer, card printing software and supplies for your application. Contact them toll free at [...]

ID Works Software – Trial Download

ID Works Evaluation Software v6.5

Datacard invites you to test drive the next generation in card design and production software. This software allows for card and reporting design and production. Easy to use, this software offers many powerful features. Because it has a flexible, modular design, you can select just the right components [...]

Datacard Printer – Card Jam Error

After a clear card option has been installed in a Datacard card printer SP35 Plus or SP55 Plus, a card jam error my occur. The same error may occur when after replacing the main control board.

To clear this error the printer will need to determine the sensor type. For the printer to recycle [...]

Datacard Printer – Card is Stuck in the Print Area Error

When printing ID cards and the PVC cards are placed in the correct position to input into the printer, occasionally a “card is stuck in the print area” error may be given by a Datacard SP series id card printer. When this error displays, the most probable cause for the error is due to [...]

Datacard SP35 printer – Printing Faintly

Following is a question received from our technical support response team:

Question:

Our Datacard SP35 Plus printer is printing faintly. Any ideas?

Answer:

It sounds like the printhead temperature needs to be increased in the print driver. This will enhance the color and density of the ribbon transfer to the card.

For additional [...]

Datacard Printer – SP35Plus – Ribbon Breakage

Following is a question received from our technical support response team:

Question:

Our Datacard SP35 Plus printer provides us with constant ribbon breaks. We are printing with YMCKO print ribbon. The printer will only print about one in 50 cards correctly. The ribbon looks like it is stuck to the card when it [...]