Category Archives: Datacard Printer

New Entrust Datacard Firmware

Entrust Datacard released new firmware for their SD, CD, and CE system printers today. In order to download this update, visit their support page.

The new firmware will provide your printers with a wide variety of enhancements. This summer, Entrust Datacard began sending out new RFID tags with enhanced encryption to ensure that you are receiving authentic Datacard® Certified Supplies that were designed specifically for optimum performance in their Datacard® system. This new firmware will enable the enhanced encryption to take place.

In addition to enabling the enhanced encryption, the new firmware will provide Datacard SD, CD, and CE systems with a wide variety of updates:

  • UV printing on all SD, CD and CE systems
  • Rewrite capability on SD260 and SD260s systems
  • Security enhancements to support PCI requirements
  • Mag stripe fix to help reduce errors when cards are not in position
  • Improved cleaning card on the multi-hopper
  • Other security and performance improvements

For more information about firmware and why it’s important to keep it updated, check out the post about it in our archives.

As always, if you have any questions or concerns, please contact one of our experts at +1 888.485.4696.

The Value of High-Quality Printer Consumables

It is always important to buy high-quality consumables for your ID Card Printers from authorized dealers in order to get the best life and results from your machine. At Safe-Card ID Services, we are one such dealer, but there are lots out there; find a dealer you trust!

Less reputable dealers may offer cards and ribbons that are “compatible” with your printer, but are not certified. While you may find that they can offer these at a discount, it’s a cost-cutting measure you may pay for down the road. In the last couple of months we have seen a local company ruin multiple print-heads by using sub-standard cards. Not only was this an inconvenience that interrupted their card production, it was costly, as printer manufacturers’ printer warranties do not cover the print-head if it is damaged due to the use of poor-quality or non-genuine consumable items.

Flaws common to poor-quality cards include the presence of foreign objects (dirt, dust, hair, and plastic particles) irregular sizing and thickness, and jagged cut edges. In the best-case scenario, use of such cards will require more frequent printer cleaning–to remove those foreign objects from your printer. The worst-case scenario results in physical damage to the printer, and specifically the expensive print-head.

Problems you may see with poor-quality ribbons: they may not be compatible with RFID sensors, or printer firmware updates, leading to “no ribbon” or “unknown ribbon” errors, and preventing its use. Also, non-genuine ribbons often are made with sub-standard materials, leading to low-quality images, rendering of colors inconsistently, ribbons tearing and sticking to card surfaces, all of which can also cause damage to the print-head.

All printer manufacturers stipulate that the use of non-branded or low-quality materials can void printer and print-head warranties. While great online deals can be tempting, it is important to make sure that the materials are of high quality – both to preserve your device warranty, and to ensure the best possible output.

The bottom line: be sure to inspect materials before using them. A broken printer costs more to replace or repair than you could ever save with aftermarket or “gray-market” supplies. So find a trustworthy, authorized dealer for your printer consumables, and rest assured that your printer investment will be protected.

ID Works Software – Connect to a SQL 2008 Database using the OLE DB Connection

Datacard Group has released a free training video demonstrating how to connect your SQL Database to their software by using the OLE DB connection. You will find steps needed to make this connection in their video below.

Safe-Card ID is an authorized distributor of Datacard Printers and supplies. We also supply many types of access cards and badge holders. We look forward to hearing from you when we can assist you with your needed supplies.

ID Works Software – Creating a Record and Printing the Card with ID Works Software

Datacard Group has released free training videos to show how to design an ID card, create a record and print the card using their ID Works software. Following is a free video demonstrating how to print a card through the software.

Safe-Card ID is an authorized distributor of Datacard SD printers and software. If we can assist you with a printer or supplies, we would love to hear from you.

ID Works Software – Creating an Database for Your ID Cards

After your ID card design is completed, you will want to create a database to store the custom information that will be printed on each identification card. The following video from Datacard provides instructions to create the database storing your unique card information.

If you need assistance in locating the best ID card printer, card design software or printing supplies for your photo id needs, contact our ID card experts at Safe-Card ID. They can be reached toll free at 888-485-4696.

ID Works Software – Add a Barcode Field to a Card Design

Datacard has provided a free training video to demonstrate how to add a barcode field to a id card design when using their ID Works software. Steps to add the barcode field can be seen in the video below:

Safe-Card ID is proud to offer Datacard printers and supplies for printing your custom card needs. Please contact our ID card experts toll free at 888-485-4696 for assistance with your Datacard product selection.

ID Works Software – How to Add Fields to a Production Template

Need to know how to add text fields and other fields to your card template in ID Works card printing software? Check out this video for step by step instructions.

Our ID card experts at Safe-Card ID can assist you with your ID card printer, ID card software and any supplies needed to complete your ID cards. Contact us toll free at 888-485-4696.

ID Works Software – Trial Download

ID Works Evaluation Software v6.5

Datacard invites you to test drive the next generation in card design and production software. This software allows for card and reporting design and production. Easy to use, this software offers many powerful features. Because it has a flexible, modular design, you can select just the right components needed for your printing processes.

Download a evaluation copy of the Datacard® ID Works® identification software here.

For additional information about Datacard printer models or other ID badge printer information, contact our ID card experts at 888-485-4696.

Datacard Printer – Card Jam Error


After a clear card option has been installed in a Datacard card printer SP35 Plus or SP55 Plus, a card jam error my occur. The same error may occur when after replacing the main control board.

To clear this error the printer will need to determine the sensor type. For the printer to recycle through and make this determination, a power on test card is required using the appropriate clear or opaque card type to force the firmware to redetermine the sensor type. Each time the card is changed from clear or opaque to the other type, a power test card will be necessary to redetermine the sensor type.

For additional information about Datacard printers currently on the market, SP25 Plus, SP35 Plus, SP55 Plus and the SP75 Plus, contact our id card experts toll free at 888-485-4696.