Category Archives: Evolis Printer

Evolis Pebble 4 – Printing a Test Card

Following is a video from the Safe-Card ID Team that illustrates how to print a test card using an Evolis Pebble 4 ID card printer.

Directions to Print a Test Card

1. Check to make sure that there is a print ribbon and pvc cards in the printer.

2. Power the printer off.

3. Push the printer power button and turn the power back on. Without releasing pressure, continue holding the power button until the light flashes.

4. As you hold the power button in, the printer will pull a PVC card through the printer and print a test card.

5. Keep the test card in a safe place as it will contain specifications about your printer that may be needed for future parts or repair.

 

Evolis Dualys – Printing Front and Back Side on One Card

Following is a question and answer from our technical support response team:

Question:

When trying to print front and back of the card on my Evolis Dualys printer, the printer will send 2 separate cards through iand print the front on one card and the back on the other cards instead of printing front and back of the same card. Under printer properties, I do not have access to the back side of the card. I can not figure out if this is a printer or software issue.

Answer:

First, go to the print drivers and make sure that you have a dual sided ribbon selected (YMCKOK). Make sure you have the print driver set to print two sided cards

This should solve the printing error.

For more information about Evolis ID card printers, visit our Evolis Tattoo, Evolis Pebble, Evolis Dualys, Evolis Quantum or Evolis Securion product pages. For a free consultation regarding what printer would be the best fit for your application, contact us toll free at 888-485-4696.

Evolis Quantum – Image is Printing in Reverse

Following is a question and answer from our technical support response team:

Question:

Infrequently, but enough to be a bother, my Evolis Quantum has flipped the image it was printing all by itself. Without doing anything technical to the printer, the image flips back by itself. The image flip seems to occur every 75 to 100 cards. What can we do to fix this problem.

Answer:

The first step we would recommend is to update your printer firmware and print driver for the proper operating system that you are using. Updated firmware and print drivers are available on the evolis website .

Test your print job again. If the problem persists, contact your solutions provider for support.

For more information about Evolis ID card printers, visit our Evolis Tattoo, Evolis Pebble, Evolis Dualys, Evolis Quantum or Evolis Securion product pages. For a free consultation regarding what printer would be the best fit for your application, contact us toll free at 888-485-4696.

Evolis ID Card Printer – How to Clean the printhead

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When cleaning the Evolis printer, it is recommended that you clean the printhead.  Following are the steps to take in this process:

1.  Turn off the printer by pressing the green light on the control panel.

2.  Open the printer cover.

3.  Take a new cleaning swab and press it in the middle until it clicks.

4.  Run the swab from left to right on the printhead for a short time.

5.  Close the printer cover.

6.  Wait about 2 minutes for the cleaner to evaporate.

7.  The printhead has been cleaned.

Evolis Printers – How to Clean the Rollers

When cleaning the Evolis printers, it is good to clean the rollers at the same time that a cleaning card is used to clean the inside of the printer.  Following are the steps to cleaning the roller in your Evolis printer.

1.  Open the Evolis printer cover.

2.  Remove the print ribbon.

3.  Remove the cleaning roller from the printer.

4.  Take a new cleaning cloth and eliminate dirt and dust on the roller by rubbing the cloth gently across the surface of the roller.

5.  Place the roller back into the printer when it is dry.

6.  Return the print ribbon back into the ribbon spindles.

7.  Close the cover.

As always, our technicians are available for assistance at 704-535-5200; we look forward to hearing from you!

Evolis Printer- Drivers and Frequently Asked Questions

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A new Evolis ID card printer comes with drivers and instruction manuals so that installation should be simple with straightforward driver and software downloads. Just in case the included CDs are misplaced or there are additional questions about your printer that you would like to research, Evolis has created a product support area on their website to assist in providing needed information efficiently. Choose the printer you need assistance with and your driver or frequently asked questions are a click away.

The driver/support area allows you to select the printer that you have. Needed information or drivers can be easily reviewed and downloaded.

For more information about Evolis ID card printers, visit our Evolis Tattoo, Evolis Pebble, Evolis Dualys, Evolis Quantum or Evolis Securion product pages.

Evolis Printers – How to Clean the Evolis Printer

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To keep your Evolis printer running smoothly, it is recommended that the internal parts of the printer be cleaned about every 1,000 prints.   The cleaning light will light on the printer when the recommended cards have run through the printer and cleaning is due. Following are the recommended steps to clean the ID card printers.

1.  Turn the printer on.

2.  Open the printer cover.

3.  Remove the print ribbon.

4.  Close the cover.

5.  Open a new Evolis cleaning card.

6.  Remove PVC cards from the card feeder and insert the cleaning card into the feeder.

7.  Adjust the card thickness to the maximum position.

8.  Place the feeder back into the printer.

9.  Press the green button on the control panel for a few seconds and the cleaning will begin.

10.  The cleaning card will eject.

For more information about Evolis ID card printers, visit our Evolis Tattoo, Evolis Pebble, Evolis Dualys, Evolis Quantum or Evolis Securion product pages. For a free consultation regarding what printer would be the best fit for your application, contact us toll free at 888-485-4696.

Four steps to purchasing the best id card printer

Choosing an ID card printer can give a purchaser analysis paralysis. Today’s printer models are many and have optional modules and add-ons that allow from basic to advanced, secure ID cards.

The answer to the following five basic questions will narrow the quest for choosing the right card printer for your organizational needs.

1. Will the ID card need printing on a single side of the card or both sides of the card?

Single side printing of ID cards is the most common printing method. Basic ID cards typically include a cardholder’s picture, name, and title entered into a template with the company logo. Cards printed on both sides are printed on a dual sided printer. These printers print the front side of the card and then internally flip the card and print the back side before card extraction from the printer. If budget is an issue and a single side printer must be purchased, it is possible to print the front side of the card and then manually reinsert the card to be printed with the layout of the back of the badge.

2. Will the ID card need to be printed in full color?

Printers can print in monochrome or full color. The requirements of the organization will determine which capability is needed.

3. Will data need to be encoded into the card?

ID cards have become multipurpose cards in many organizations. In addition to identification needs, companies and groups often need to integrate their card with technology to open doors or transmit information to various in house systems. Specialized cards can be purchased that will allow for data to be encoded into the card for specific applications. Printer modules available can provide the data encoding capability needed.

4. Will a high level of security need to be maintained with the card?

The nature of some organizations require an additional level of security to be added to their badge. Badge duplication is a hazard to any organization, but is detrimental to highly secure areas and organizations. In stock or custom holograms may be needed to provide an additional layer of uniqueness and security to badges. Modules to place holograms on the badge are available on various models of printers.

5. Will the badges be printed from a stand alone computer or from a network?

Badges that need to be printed from larger corporations are often easily managed from a network of authorized users in various locations. Ethernet capabilities are available on many of today’s ID card printer systems.

The best way to find the correct ID card printer for your organization is to contact a ID card sales representative. Feel free to contact our representatives toll free at 888-485-4696 for a custom ID card system quote for your organizational requirements.

Evolis Card Printers – How to Install a Print Ribbon

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When putting a new ribbon into your Evolis ID card printer, it is important to install the correct ribbon in the right format to make card printing easy.

Make sure that you have the correct ribbon for the card you will be printing. A full color single side print will require a YMCKO print ribbon. A full color dual sided card will need a YMCKOK print ribbon to print both front and back of the card in the single pass. The printer used must also be able to print dual sided cards.

First, gently pull the adhesive tape holding the ribbon off.

Open the printer cover and place the ribbon correctly into the ribbon spindle. Follow the pictured instructions on the printer to determine what spool goes into each spindle.

Close the printer lid. The ribbon will automatically synchronize and be ready to print a card.

For more information about Evolis ID card printers, visit our Evolis Tattoo, Evolis Pebble, Evolis Dualys, Evolis Quantum or Evolis Securion product pages. For a free consultation regarding what printer would be the best fit for your application, contact us toll free at 888-485-4696.