We received the following question about an issue with the Fargo HDP5000
Question:
I have a HDP5000. When I try to print a test card, the printer gives me a “RIBBON MISCUE”
Answer:
To print the test card, you need to install the Fargo HDP5000 driver. To do this, follow the steps below.
1. Go to the [...]
HID Global has announced new enhancements for the Persona C30e and Fargo DTC400e printers
The enhancements are available as free downloads from the Fargo website. Improvements include the following:
Improved control over magnetic strip encoding – With the new Raw Binary Magnetic Encoding option, you have better control of magnetic stripe encoding, including options to add leading [...]
Fargo HDP5000 Printer Update
Fargo is making improvements to their quality ID card printer models.
The Fargo HDP500 is now able to be used by those operating a Mac computer. Recently the enhancement to provide compatibility with the Mac OS X v10.4 and v10.5 drivers became available.
Download the Fargo developed driver at Fargo support.
For more information [...]
It is important to keep the Fargo card printer clean to provide professional quality id card printing for years to come. When cleaning the printer, follow the steps below to ensure the printer is cleaned correctly.
CLEANING THE PRINTHEAD
1. Open the printer front cover.
2. Remove the print ribbon.
3. Squeeze the printhead cleaning [...]
The majority of people who print ID badges set the system up for the single badge design and are good to go. Other groups have various cards designs for various applications. Some of these cards may be full color and other cards may be single color. To save on costs, the single [...]
If you are using a Fargo id card printer and receive a “wrong ribbon” error on your printer LCD screen or computer monitor, follow the directions below to change the printer driver settings.
Prior to beginning the instructions below, please verify that you have administrator rights or have capabilities to change the driver functions on your [...]
Guide to Persona C30e Printer Setup and Installation
While unpacking the printer, inspect the packaging to make sure that no damage has occurred during transit. The following items are included with the printer:
1. Power Supply
2. Power Cable
3. Software Installation CD/User Guide
4. User Guide
5. Warranty Statement and Registration Card
Connecting the Printer Power
1. Plug the AC adapter power cable into the [...]
IDs can provide increased security in many organizations. From access control, network login, accurate payroll reports and the basic identification, id cards are a necessity in a majority of businesses.
At times, counterfeit IDs play havoc with the security processes set out. HID Global has provided the above video to demonstrate methods of reducing the success [...]
A customer provided a question to our technical department about using ribbons in the Persona C30 series printers. The question was:
Does the printer use the same amount of “ink” no matter what is printed? That is, if we print just a little bit of text vs. a full color photo, will the ribbon [...]
When using a Fargo HDP5000 printer, the error code “ribbon has misqued” may display on the LCD screen. Following are the steps you need to take to fix the error and resume printing.
1. Go to the computer print driver.
2. Go to the printing preferences option.
3. Select Card Tab.
4. Go to [...]