Category Archives: Fargo Printer

How to fix ribbon breakage on a DTC300, C30 & DTC400

Fargo Fargo DTC400e

If you have having ribbon breakage when printing with your Persona C30, Fargo DTC300 or Fargo DTC400 series machine, the first thing you need to do is calibrate the ribbon sensor.

The next step would be to clean the printer with a printer cleaning kit made for your printer.

Then, power off the printer by unplugging the small black power connector from the back of the printer. Plug it back in after a few seconds. This allows the printer to reset and adjust the ribbon to the correct color panel.

If you are still having problems, there could be an issue with the drive o-rings or pulleys. This problem requires an internal repair of the printer by a technician trained in Fargo printer repair.

Some of the early models of these printers had issues with the drive o-rings. They would tend to stretch after a period of time, causing printing issues or ribbon breakage.

For additional information about the Fargo DTC400e, Persona C30e or other Fargo printers, let our ID card experts provide you with a free consultation.

Fargo HDP600 – Technical Resources and Support

Needing to get technical assistance with your Fargo HDP600 printer? Many of the resources you need, such as current drivers and firmware, are easily found on the Fargo technical resources site.

The following items can be downloaded from Fargo’s website:

Printer Drivers:

  • HDP600 Driver Windows2000/XP/2003

Printer Firmware:

  • Fargo HDP600 firmware
  • Ethernet firmware

User Guides

Diagnostic Tools:

  • Workbench – This download has security, diagnostic and firmware upgrades. This ulitity provides the access to develop a password controlled access to your computer, obtain sample Fargo cards, and find printer and print ribbon information.

Visit the Fargo technical support page to locate the items needed.

For information about or other Fargo printers and photo id card systems, contact us for a free consultation at 888-485-4696.

Fargo DTC400e – Technical Resources and Support

Fargo Fargo DTC400e

Needing to get technical assistance with your Fargo DTC550 printer? Many of the resources you need, such as current drivers and firmware, are easily found on the Fargo technical resources site.

The following items are currently available for download:

Printer Drivers:

  • DTC400e LINUX
  • DTC400e Driver Windows2000/XP/

Printer Firmware:

  • Fargo DTC400e firmware
  • Ethernet firmware

User Guides

Diagnostic Tools:

  • Workbench – This is a utility that provides security, diagnostic and firmware upgrades. With this download is the ability to develop password controlled access to your computer, locate sample Fargo cards, and obtain printer and ribbon information.

Visit the Fargo technical support page to locate the above items.

For additional information about the Fargo DTC400e or other Fargo printers, let our id card experts provide you with a free consultation.

Fargo DTC550 – Technical Resouces and Support

Fargo Fargo DTC550

Needing to get technical assistance with your Fargo DTC550 printer? Many of the resources you need, such as current drivers and firmware, are easily found on the Fargo technical resources site.

The following items are currently available for download:

Printer Drivers:

  • DTC550 Driver Windows2000/XP/2003

Printer Firmware:

  • Fargo DTC550 firmware

User Guides

Diagnostic Tools:

  • Workbench – This is a utility that provides security, diagnostic and firmware upgrades. With this download is the ability to develop password controlled access to your computer, locate sample Fargo cards, and obtain printer and ribbon information.

Visit the Fargo technical support page to locate the items needed.

For information about the Fargo DTC550 or other Fargo printers, contact us for a free consultation at 888-485-4696.

Fargo HDP5000 – Technical Support Resources

Fargo HDP5000

Do you need technical assistance with your Fargo HPD5000 or HDPii printer? Safe-Card ID Services is an authorized dealer and support center for the full Fargo printer line. But there are many things you can do yourself to investigate and resolve issues. We always recommend you check for and apply any updates to the printer’s device drivers and embedded firmware. Plus, the freely available printer reference guides provide a wealth of information on the use and maintenance of these devices. Fortunately, Fargo makes these easy to locate. These items and more can be found and easily downloaded from the support pages at the manufacturer’s website.

The following typical and popular items are available for download:

Printer Drivers:

  • HDP5000 Driver
  • HDPii Driver

Printer Firmware:

  • Fargo HDP5000 firmware
  • HDPii firmware

User Guide

Diagnostic Tools:

  • Fargo Workbench Utility – This is a free utility that provides security, diagnostic and firmware upgrades. Through this utility, there are capabilities to set password controlled access to your printer, locate and print sample cards, and access printer and ribbon information. There is also a built-in Update Manager, which can be used to check for and apply printer driver and firmware updates for all current, and many legacy Fargo printers.

Visit the HID Global/Fargo drivers & downloads page to locate the items you may need.

For other technical or support issues with Fargo HDP5000 & HDPii printers, or any other Fargo printers, contact us for a free consultation at +1 888.485.4696, or visit us at www.safecardid.com.

Persona C30e Technical Support Resouces

Persona C30e

Needing to get technical assistance with your Persona C30e printer? Many of the resouces you need, such as current drivers and firmware, can be found and easly downloaded.

The following items are currently available for download:

Printer Drivers:

  • Linux driver
  • Driver windows

Printer Firmware:

  • Persona C30e firmware
  • Ethernet firmware

User Guide

Diagnostic Tools:

  • Workbench – This is a utility that provides security, diagnostic and firmware upgrades. You can construct password controlled access to your printer, find Fargo sample cards and access key printer and ribbon information.

Visit the Fargo technical support page to locate the items needed.

For information about the Persona C30e or other Fargo printers, contact us for a free consultation at 888-485-4696.

Fargo HDP5000 Printer Features

The Fargo HDP 5000 printer has a number of advanced features that are illustrated in the above picture.

a. Optional Card Lamination Module
b. Optional Dual Sided Printing
c. Smart Screen LCD Control Panel
d. Cartridge Based Card Handling
e. High Yield Cartridges
f. Optional Encoding Modules (mag stripe, proximity, contact and contactless smart cards)
g. Secure Connetivity (USB and ethernet)

For specific information about the Fargo HDP5000 printer and other Fargo printers, visit our website or contact our id card experts at 888-485-4696.

Four steps to purchasing the best id card printer

Choosing an id card printer can give a purchaser analysis paralysis. Today’s printer models are many and have optional modules and add ons that allow from basic to advanced, secure id cards.

The answer to the following five basic questions will narrow the quest for choosing the right card printer for your organizational needs.

1. Will the id card need printing on a single side of the card or both sides of the card?

Single side printing of id cards is the most common printing method. Basic id cards are typically a cardholder’s picture, name, title and possibly a bar code imputed into a template with the company logo. Cards printed on both sides are printed on a dual sided printer. These printers print the front side of the card and then internally flip the card and print the back side before card extraction from the printer. If budget is an issue and a single side printer must be purchased, it is possible to print the front side of the card and then manually reinsert the card to be printed with the layout of the back of the badge.

2. Will the id card need to be printed in full color?

Printers have a capability of printing in monochrome or full color. The requirements of the organization will determine which capability is needed.

3. Will data need to be encoded into the card?

ID cards have become multipurpose cards in many organizations. In addition to identification needs, companies and groups often need to integrate their card with technology to open doors or transmit information to various in house systems. Specialized cards can be purchased that will allow for data to be encoded into the card for specific applications. Printer modules available can provide the data encoding capability needed.

4. Will a high level of security need to be maintained with the card?

The nature of some organizations require an additional level of security to be added to their badge. Badge duplication is a hazard to any organization, but is detrimental to highly secure areas and organizations. In stock or custom holograms may be needed to provide an additional layer of uniqueness and security to badges. Modules to place holograms on the badge are available on various models of printers.

5. Will the badges be printed from a stand alone computer or from a network?

Badges that need to be printed from larger corporations are often easily managed from a network of authorized users in various locations. Ethernet capabilities are available on many of today’s id card printer systems.

The best way to find the correct id card printer for your organization is to contact a id card sales representative. Feel free to contact our representatives toll free at 888-485-4696 for a custom id card system quote for your organizational requirements.

Fargo HDP 5000 Printer – Laminating Both Sides of the ID Badge

Fargo 5000

The Fargo HDP 5000 printer is the fastest and most efficient Fargo HDP printer.  One of the features of this id card printer is that both sides of the PVC id card can be laminated. To laminate both front and back of the card, the printer must have dual side printing capabilities.

If you choose the option of a dual sided laminator, the printer will print the card and laminate the front of the card to your specification.  Then it will laminate the back of the card using the same laminate or a different style.

If you choose the option of a single sided laminator, the printer will use the flipper feature of the printer to flip the id card after it has laminated the first side and also laminate the back side of the card.  The disadvantages of using a single side laminator module is that the card making process is slower is speed.  It also limits the card producer to use the same laminate material on the front and back of the card.

For an individual consultation regarding the requirements of your card job, please contact one of our Fargo printer experts about which id card printer would be best for you.  Our toll free number is 888-485-4696.

 

Fargo Printer – Upgrading Firmware

Fargo id card printers have software loaded into the printer that run the motor, printhead and so forth. At times, you may be required to update the firmware into the printer as new versions of the firmware are released.

To update the printer firmware, the best method of getting the corrected and/or updated version is to visit www.fargosupport.com. When on this site, you can either use the Fargo Diagnostics Utility or the new Fargo Workbench to load the needed file into the printer.

If you need additional assistance for a Safe-Card ID printer manufactured by Fargo, contact a technical support representative at 888-485-4696.

Our website contains additional information about Fargo printers.  A free consultation regarding an id card printer that would meet your job specifications can be yours by calling toll free 888-485-4696.