Category Archives: Video

Evolis Dualys 3 – Cleaning the Printhead

SafeCard ID presents a new video demonstrating how to clean the printhead in the Evolis Dualys 3 ID card printer.

How to clean the printhead in your Evolis Dualys 3 id card printer.

1. Unplug the power supply.
2. Open the top cover.
3. Take a cleaning swab and break the vial allowing the fluid to run down to the swab.
4. Wipe the swab back and forth across the printhead.
5. Close the top cover.
6. Plug back in the power supply. This will reset the printer and ribbon for your next print job.

Evolis Dualys 3 – Clean the Card Cleaning Roller

SafeCard ID presents a new video demonstrating how to clean the card cleaning roller in the Evolis Dualys 3 ID card printer.

How to clean the card cleaning roller

1. Open the top cover.
2. Remove the print ribbon.
3. Remove the cleaning roller located under where the print ribbon was.
4. Wipe the roller with the wipes from your card cleaning kit. If no kit is available, use warm water and soap.
5. Remove dust and lint from the cleaning roller.
6. Replace the cleaning roller in the printer.
7. Replace the print ribbon.
8. Close the top cover.

Evolis Dualys 3 Printer – Install a Print Ribbon

This video demonstrates how to install a print ribbon in the Evolis Dualys 3 ID card .

How to Install a Print Ribbon in the Evolis Dualys 3 ID Card Printer

1. Open the top cover.
2. Place the ribbon in the printer with the supply side to the right.
3. Close the top cover.

Safe-Card ID Services offers free phone support to our clients, so call 704-535-5200 to speak with one of our technicians.

Evolis Pebble 4 Printer – Cleaning the Printhead

Following is a video demonstrating how to clean the printhead on an Evolis Pebble printer.

 

To clean the printhead, follow the directions displayed in the above video.

      1. Remove the power plug
      2. Open the top cover
      3. Break the vial in the printhead cleaner and allow the fluid to run to the swab
      4. Run the swab across the printhead.
      5. Close the top cover
      6. Reinstall the power plug
    7. Check for power.

Please call one of our technicians at 704-535-5200 for additional support!

Evolis Pebble 4 – Printing a Test Card

Following is a video from the Safe-Card ID Team that illustrates how to print a test card using an Evolis Pebble 4 ID card printer.

Directions to Print a Test Card

1. Check to make sure that there is a print ribbon and pvc cards in the printer.

2. Power the printer off.

3. Push the printer power button and turn the power back on. Without releasing pressure, continue holding the power button until the light flashes.

4. As you hold the power button in, the printer will pull a PVC card through the printer and print a test card.

5. Keep the test card in a safe place as it will contain specifications about your printer that may be needed for future parts or repair.

 

Evolis Dualys – Printing Front and Back Side on One Card

Following is a question and answer from our technical support response team:

Question:

When trying to print front and back of the card on my Evolis Dualys printer, the printer will send 2 separate cards through iand print the front on one card and the back on the other cards instead of printing front and back of the same card. Under printer properties, I do not have access to the back side of the card. I can not figure out if this is a printer or software issue.

Answer:

First, go to the print drivers and make sure that you have a dual sided ribbon selected (YMCKOK). Make sure you have the print driver set to print two sided cards

This should solve the printing error.

For more information about Evolis ID card printers, visit our Evolis Tattoo, Evolis Pebble, Evolis Dualys, Evolis Quantum or Evolis Securion product pages. For a free consultation regarding what printer would be the best fit for your application, contact us toll free at 888-485-4696.

Asure ID Software – Adding Data and Photos to the Database

SafeCardID.com offers a free training video which demonstrates how to add cardholder data to the database and import pictures from a TWAIN driver camera or computer folder to complete a custom badge ready for printing.

For additional information about Asure ID Card Software, id card printer systems or badge attachments, contact us for a free consultation at 888-485-4696.

Asure ID Card Software – Adding a Bar Code to your Design

SafeCardID.com offers a free training video which demonstrates how to add a bar code field to an id card design designing an id card layout in Asure software programs.

For additional information about Asure ID Express card printing software, ID-card systems, printing supplies or badge attachments and accessories, contact us for a free consultation at 888-485-4696.

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