Fargo HDP5000 – Technical Support Resources

Fargo HDP5000

Do you need technical assistance with your Fargo HPD5000 or HDPii printer? Safe-Card ID Services is an authorized dealer and support center for the full Fargo printer line. But there are many things you can do yourself to investigate and resolve issues. We always recommend you check for and apply any updates to the printer’s device drivers and embedded firmware. Plus, the freely available printer reference guides provide a wealth of information on the use and maintenance of these devices. Fortunately, Fargo makes these easy to locate. These items and more can be found and easily downloaded from the support pages at the manufacturer’s website.

The following typical and popular items are available for download:

Printer Drivers:

  • HDP5000 Driver
  • HDPii Driver

Printer Firmware:

  • Fargo HDP5000 firmware
  • HDPii firmware

User Guide

Diagnostic Tools:

  • Fargo Workbench Utility – This is a free utility that provides security, diagnostic and firmware upgrades. Through this utility, there are capabilities to set password controlled access to your printer, locate and print sample cards, and access printer and ribbon information. There is also a built-in Update Manager, which can be used to check for and apply printer driver and firmware updates for all current, and many legacy Fargo printers.

Visit the HID Global/Fargo drivers & downloads page to locate the items you may need.

For other technical or support issues with Fargo HDP5000 & HDPii printers, or any other Fargo printers, contact us for a free consultation at +1 888.485.4696, or visit us at www.safecardid.com.

102 thoughts on “Fargo HDP5000 – Technical Support Resources

  1. Dustin

    Hi, If I’m getting bubbles ( that you cant pop) over the face (top left) does that mean that the whole laminating roll could be bad? Its about every 8 or so cards, but in the same spot every time.

  2. SafeCardID Team

    Hi Dustin – from what you describe, the laminator works fine initially, and then after 8 or so cards, the problem begins. To me, that would point to something other than the film, but you could certainly change rolls to see if there’s improvement. More likely, the laminator heat is set too high in the driver, or the high-temp sensor is not functioning properly, and therefore not maintaining the heat at the proper level. Let us know if we can help further!

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