Do you need technical support for your Fargo HPD5000 or HDPii printer? Safe-Card ID Services is an authorized dealer and support center for the full Fargo printer line. There are many things you can do yourself to investigate and resolve issues. We always recommend you check for and apply any updates to the printer’s device drivers and embedded firmware. In addition, the printer reference guides provide a wealth of information on the use and maintenance of these devices. Fortunately, Fargo makes these easy to locate, especially through the Fargo Workbench Utility. These items and more can be found and easily downloaded from the support pages at the manufacturer’s website.
Printer Drivers & Firmware:
By visiting the HID Global Drivers & Downloads page, you can download current drivers and firmware for your HDP5000 and HDPii printers. To do so, select the Fargo brand and appropriate printer from the dropdown menus at the top of the page.
You can access the user guide for the Fargo HDP5000 and HDPii printers here. This guide contains detailed information about the printers and their use.
Fargo Workbench Utility
Fargo Workbench Utility is a free utility that provides security, diagnostic and firmware upgrades. Through this utility, you can set password-controlled access to your printer, locate and print sample cards, and access printer and ribbon information. We also recommend that you use the built-in Update Manager to check for and apply printer driver and firmware updates for all current, and many legacy, Fargo printers. For more information about how to use the Fargo Workbench Utility to maintain your printer’s driver and firmware, visit our how-to post.
For other technical or support issues with Fargo HDP5000 & HDPii printers, or any other Fargo printers, contact us for a free consultation at +1 888.485.4696. As an authorized Fargo dealer and support center, our experts can assist with a variety of technical issues. We look forward to hearing from you!