If you’re have having ribbon breakage when printing with your Persona C30, Fargo DTC300 or Fargo DTC400 series machine, the first thing you need to do is calibrate the ribbon sensor.
The next step would be to clean the printer with a printer cleaning kit made for your printer.
Then, power off the printer by unplugging the small black power connector from the back of the printer. Plug it back in after a few seconds. This allows the printer to reset and adjust the ribbon to the correct color panel.
If you are still having problems, there could be an issue with the drive o-rings or pulleys. This problem requires an internal repair of the printer by a technician trained in Fargo printer repair.
Some of the early models of these printers had issues with the drive o-rings. They would tend to stretch after a period of time, causing printing issues or ribbon breakage.
For additional information about the Fargo DTC400e, Persona C30e or other Fargo printers, let our ID card experts provide you with a free consultation.