Fargo DTC550 – Tips to Determine if the Printhead is Bad

Fargo DTC400e Dual If you are experiencing one of more thin white lines that travel the entire length of a printed card and the problem persists with every card, it is possible that you have a chipped, scratched or externally damaged printhead. It is also possible that it could be a blown pixel in the printhead.

To see if the printhead is damaged:

1. Clean the printer. Make sure to take special care when using the printhead cleaning pen to remove any particles stuck to the printhead.
2. Visually inspect the printhead for any remaining dirt.
3. Attempt to reprint one of the cards.
4. If the problem still persists, carefully remove the printhead.
5. Using a magnifying glass, inspect the glass edge of the printhead for scratches, chips or external damage.
6. If no damage is noticed, the printhead may have a blown pixel.

Printheads are only warrantied by evaluation processes through Fargo technical support. RMAs are needed for an evaluation to occur. If you see visible damage on your printhead, it will not be covered under your warranty, and you must purchase a new printhead.

For more information about Fargo printers and the Fargo DTC550 printer, our ID card experts can be reached at 888-485-4696.

ID Card Printer System Components

Evolis Pebble Printer SystemThe decision has been made. An ID badge system is needed for your organization. Important decisions will need to be reviewed and made at this time to get started. Specific requirements of your badges may call for a special module in the printer or a special software version to make sure that your badge needs are met. Prepackaged systems are perfect for most small businesses and organizations, however, it is important to take a peek at the options to make sure that your organization is set up not only for today, but for future badge printing requirements.

ID Badge Software – Choosing the correct software may be one of the most complex decisions in choosing an id card printer system. There are multiple manufacturers with a variety of software versions that can accomplish anything you could need on a card. Current and future needs of your organization will provide you with guidance as to which software best meets your needs.

ID Card Printers – The selection of a printer is also worth reviewing. There are a number of manufacturers as well for high quality printers. Printers can vary in the ability to print a basic badge to those with a high level of security with embedded information. You don’t want to over purchase in this area, but it is important to make sure that your selected printer has the capabilities to meet card printing needs both now and in the future. Some printers will ease the budget crunch a bit as they allow you to add card printing modules in the field at a later time. These printers can expand as your needs require.

ID Card Camera – It is important to have a camera that will provide the level of quality you want on your badges. Some companies do not really care about the quality of picture on the card. A simple camera that will print a black and white photo on the card is sufficient. Other organizations us the card as a visual identification and are specifically interested in a quality photo on their cards. A good digital camera is often sufficient for this. If a specific level of quality is needed, a consultation with an id card integrator may be beneficial.

Cards and Consumables – Standard PVC cards are used for most card printing. There are situations based on access needs and security needs that a specialize card is required. Print ribbons are specific to the printer selected. Normally, each model of printer has a number of ribbon types that will fit the application required. The card may be worn by the card holder. If so, a slot punch may be needed to make an attachment hole in the badge. There are numerous badge attachments that can provide a specified way to wear badges while on the job.

Zebra P330i – ID Card Printing Tips

 

ID Card Printing Tips for The Zebra P330i Card Printer

1. Install the print driver.
2. Load the print ribbon, cleaning cartridge and the cards.
3. Plug in the correct power cord for your location.
4. Connect the USB cable to the printer and computer.
5. Turn on the printer.
6. The LCD will display “initallizing” and then “ready”.
7. Teh computer will recognize the printer.
8. Slide out the output hopper.
9. Begin printing.
8. The LCD will display the action of the computer during printing.

Find out specific information about Zebra Printer models:

Zebra P110i
Zebra P120i

Zebra P330i
Zebra P430i

For other Zebra printing tips see the following videos:

Zebra P330i – Using the Single Card Feeder>br/>
Zebra P330i – Installing A Print Ribbon

Zebra P330i – Loading PVC Cards

Zebra P330i – Installing Printer Drivers

Zebra P330i – Installation Tips

The ID Card System – Who Should be Responsible for It?

business
You have completed the negotiations within the company and have decided to move forward with an ID card printer system purchase. After researching all of the printers, software and consumables needed, you have come to the place where the system will be installed and the task of implementation and operation will take place. The printer answers current badge printing needs as well as future expansion ideas. The software is capable of your design and printing requirements. You have chosen a camera that delivers the quality picture needed. All the consumables, like printer ribbons and cards, are ready to go. The question is who is going to implement and operate the photo id card system processes.

This question is debated in many organizations. There are many who feel that the human resource area should be the correct place to issue it badges. They are already responsible for new hire processes and it makes sense to provide an id card in the new hire process. Other reasons human resource departments are selected for this job is that those in the personnel area tend to stay in their jobs longer than other departments. This provides continuity. The human resources area can also follow through with proper procedures to replace a badge when that occurs.

Some people believe that the ID card issuance should come from the security department. They are responsible for security which is the basic reason for an id card. A positive reason for security to handle this function is when the parking deck or buildings require access control. Another reason for security to issue badges is to allow them to control visitors and employees with lost badges from their security location which is often nearby control areas. The negative to this may be that if the volume of employees coming in at the same time is large, the security officers may be tied down allowing for a potential security breach.

Organizational size may play a critical factor in who operates the system. If you are in a small business, there may not be any large department to handle the process. The important thing is to assign the project to a person or group of people who will operate and maintain the process appropriately. The person needs to believe in the importance of the ID card system and can sell its importance to those around them. The ID card system operator choice is just as important as the choice to obtain and ID card system in the first place.

Preferred ID Card Manufacturers

Fargo Printer | Evolis Printer | CIM Printer | Magicard Printer | Datacard Printer | Zebra Printer

Preferred ID Card Software

Asure Software | ID Flow | Card Five

ID Card Printers – When the Print Ribbon Breaks

Datacard

It is frustrating to have gotten so far. You have designed the ID card layout and gotten all the approvals. You have obtained all of the custom information about each card, double checked the database of information and gotten the information imported into the ID card software. Pictures for each employee have been matched up with the data and you are ready to go with the print job. Then it happens, the print ribbon in the ID card printer breaks causing the print job to stop. What needs to be done now?

Printer ribbon breakage is a common and frustrating problem wihen trying to complete a badge printing job. It is important to remember that just because a printer ribbon breaks or gets jammed inside of the printer, it is not time to throw the ribbon away. Do not start with a new print ribbon until the old one is used up and ready for the trash. The ribbon that breaks can be rolled forward and cards can continue to be printed with the ribbon until it is used up.

Important tips to keep your printer ribbon from breaking are the following:

1. Keep your printer clean. All printers have cleaning kits designed especially for them. The kit contains cleaning accessories that assist in preventing card feed errors, keeps cards from slipping on dirty rollers and keeps the print head free of dirt that can also cause costly printhead repair.

2. If you have changed the printer driver settings recently, a broken ribbon will remind you to restore the printer driver setting to their original default settings.

3. Some printer models have ribbon sensor collaborations that can be performed through the printer driver. Check with your owners manual to see if this applies to your brand and printer model. If so, take the necessary steps to adjust as directed in your operators guide.

4. Sometimes the card design will cause a print ribbon to break. A card designed with color and information completely to the edge or over the edge of the card can cause ribbon breakage. This breakage can also occur with card designs that are very dark in color.

5. Remember that you can only print on a PVC card one time in full color. If you try to reprint over a card for the second time (on the same side of the card), you will not have clear printing results. This action can also cause a print ribbon to stick to the card as it passes through and break the ribbon.

Safe-Card ID offers plastic ID card printers and ID card software. Toll free technicial help is available with every system purchased from Safe-Card ID.

Fargo HDP5000 – Ribbon Miscue When Printing A Test Card

We received the following question about an issue with the Fargo HDP5000

Question:

I have a HDP5000. When I try to print a test card, the printer gives me a “RIBBON MISCUE”

Answer:

To print the test card, you need to install the Fargo HDP5000 driver. To do this, follow the steps below.

1. Go to the Start button in Windows.
2. Click on printers and faxes.
3. Find and select the HDP5000 driver and right click.
4. Click on printing preferences.
5. Click on “Toolbox” button.
6. Do a ribbon calibration & film calibration From the toolbox.

Safe-Card ID is a provide of Fargo printers including the Fargo HDP5000 card printer. For more information about ID card printer systems, give our ID card experts a call at 888-485-4696.

Fargo HDP5000 Has New Mac Computer Compatibility

Fargo HDP5000

Fargo HDP5000 Printer Update

Fargo is making improvements to their quality ID card printer models.

The Fargo HDP500 is now able to be used by those operating a Mac computer. Recently the enhancement to provide compatibility with the Mac OS X v10.4 and v10.5 drivers became available.

download Download the Fargo developed driver at Fargo support.

For more information about Fargo printers or the Fargo HDP5000, contact our ID experts at 888-485-4696.

Evolis Quantum – Enhanced Printer Now Available

Evolis Quantum Printer Is Now Available

Evolis Quantum

The all new Quantum has the power of a centralized printer system with the flexibility of a desktop printer.

The newest version of the Quantum, the printer to personalize cards in large quantities, is now available. Cards encoded and printed in high volume may include:

  • ID cards
  • Loyalty cards
  • Event passes
  • Student IDs
  • Transport cards
  • Calling cards
  • Banking cards

Known for it’s speed, the Evolis Quantum prints 1000+ cards per hour in monochrome and 135 cards per hour in full color. The printer can include mixing and matching texts, pictures, bar codes, and logos in this speed quarantee. To assist in this output, the printer includes 2 brand-new detachable and interchangeable high-capacity hoppers that store up to 500 cards. Cards can be preloaded in the hoppers and if additional hoppers are needed, they are available.

The printer has a reversible encoding unit that allows versatility to print and encode the same side of a plastic card without flipping the card over. The same printer can print magnetic, smart contact and smart contactless encoded cards.

Here are the main printer specifications:

* Dual-sided printing
* Color and monochrome printing
* Printing throughput: 1000+ cards per hour in monochrome, 125+ cards per hour in color – full card surface
* Encoding of magnetic stripes, contact and contactless smart cards
* Supports Windows Vista and XP. MAC driver is available upon request

For additional information about the Evolis Quantum or other Evolis card printers, contact our ID card experts at 888-485-4696.

Zebra P330i – Using the Single Card Feeder

 

To set up the Zebra P330i printer for feeding single cards, follow the steps listed in the video.

First, the driver setting must be changed.
1. Empty the card feeder by removing the cards.

2. Use the eject command to remove the remaining id card in the printer.

a. Open the printer properties menu.
b. Select the device settings tab.
c. Go to the tools menu.
d. There are two eject card buttons to select from:

i. A button to eject the cards from the print engine.
ii. A button to eject the cards from the feeder and the print engine.

Second, insert the card into the slot under the feeder lid on the right side of the printer.

Third, the card will automatically be drawn into the printer with the print job is sent.

Find out specific information about Zebra Printer models:

Zebra P110i
Zebra P330i
Zebra P430i

For other Zebra printing tips see the following videos:

Zebra P330i – ID Card Printing Tips

Zebra P330i – Installing A Print Ribbon

Zebra P330i – Loading PVC Cards

Zebra P330i – Installing Printer Drivers

Zebra P330i – Installation Tips

Asure ID 2009 Software – Using SQL as the Native Database

Setting up Asure 2009 to use SQL as the Native database:

The first thing that needs to be done is have the SQL Database Administrator create a database instance for Asure 2009 to use. The security setting for the database needs to be set by the SQL Database Administrator. They need to grant full read/write privileges to the database instance.

On that instance the SQL Database Administrator needs to run the table creation script. The script can be found at the location shown in the following screen shot:

Once the script has been run to create the tables Asure 2009 can now be connected to the database. Under the start menu, choose the “Data Connection Wizard” as shown below:

This will start the wizard to connect Asure 2009 to the SQL Database.

Below is the first screen for the wizard:

Click next to continue setting up the customer database configuration for Asure 2009.

The next screenshot is the wizard asking what type of custom database Asure 2009 will be connected to:

In this example choose “Microsoft SQL Server” and click “Next”.

The following screen shot is the actual set up screen of the wizard. This is the general data connect window for SQL Server:

Under “Server Name” the name of the SQL Server needs to be entered. Then under “Initial Catalog” type in the name of the Database Instance that the SQL Database Administrator set up for Asure 2009 to use. The “User Name and Password” should be provided to you by your SQL Database Admin. These can either be specified user names and passwords or it can be set up to “Use Integrated Security”. This means that who ever logged on to the computer has access to the database.

Once it is all filled out, click “Next”.

The wizard is now complete.

You can click the “Test” button to test the connection to the SQL Database.

Once you have verified the connection click “OK”.

The following screen will be back up again:

Click “Finish” to exit the wizard.
The log in for Asure 2009 now that it is connected to the SQL Database is:
User Name: admin
Password: admin

Safe-Card ID provides ID card printers and ID card software including Asure ID Software. Contact our ID card experts at 888-485-4696 for purchasing information.