How to fix ribbon breakage on a DTC300, C30 & DTC400

Fargo Fargo DTC400e

If you have having ribbon breakage when printing with your Persona C30, Fargo DTC300 or Fargo DTC400 series machine, the first thing you need to do is calibrate the ribbon sensor.

The next step would be to clean the printer with a printer cleaning kit made for your printer.

Then, power off the printer by unplugging the small black power connector from the back of the printer. Plug it back in after a few seconds. This allows the printer to reset and adjust the ribbon to the correct color panel.

If you are still having problems, there could be an issue with the drive o-rings or pulleys. This problem requires an internal repair of the printer by a technician trained in Fargo printer repair.

Some of the early models of these printers had issues with the drive o-rings. They would tend to stretch after a period of time, causing printing issues or ribbon breakage.

For additional information about the Fargo DTC400e, Persona C30e or other Fargo printers, let our ID card experts provide you with a free consultation.

Black Bar Codes – How to Print True Black Bar Codes on your ID Badge

It is important for the correct working of your bar code that it print in a true black setting. Sometimes this will happen automatically, but it is best to double check your printer preferences prior to printing to make sure that you will obtain the bar code output desired.

The following instructions will provide a printed bar code that will print true black. The bar code in the following example is for a bar code close to the bottom edge.

1. Go to your computer and go to the start button in the left hand corner. Go to SETTINGS. Then go to PRINTERS and FAXES.

2. Right click on the correct driver for your printer and select PRINTING PREFERENCES>

3. Find the K PANEL RESIN tab. Click on the DEFINED AREA box.

4. Select PRINT K ONLY at the bottom of your form.

5. Double check to make sure that the X and Y axis settings are set to zero.

6. The height and width settings are found above the axis settings. If you have a vertical card, set the height for 2.11″. If you have a horizontal card, set the height for .500″. The width for both cards should be set at 3.377″.

Looking at your id card software design, you should see a black rectangle at the bottom of the card where you, hopefully, want the bar code to be placed.

For more information about designing id cards with id card software , contact our id card experts. We provide id card systems with Fargo printers, Evolis printers, CIM printers or Magicard printers.

Asure ID Software – Which version is right for your application?

Asure Enterprise

The various versions of id card software by Asure sometimes is a complex process to wade through. It is important to consider what requirements the current organization needs in their id card uses as well as what might be required out of the id card in a couple of years. This software will last for some time and will need to encompass the abilities of id card printing for the foreseeable future.

One way to make sure that you make the best decision in selecting the Asure ID software version is to review the features of each product to see if your current and possibily future requirements may be defined and the correct software version selected.

The inital review may be best found by looking at the product selection guide that Asure ID makers have put together indicating the capabilities of each software version. Once that is reviewed, usually the decision can be narrowed into about what is needed. At that point, a specialist from an id card company can confirm the decision and provide the best possible options for smooth id card making.

For additional information about Asure ID Card Software, id card printer systems or badge attachments, contact us for a free consultation at 888-485-4696.

Asure ID Express

Asure ID software is powerful id card design and printing software made by HID. The software is trusted by organizations of all sizes and is rich in features and easy to learn. The software is able to provide card design, data management, card production and developer tool benefits to provide the capability to produce professional id cards for groups, organizations and business.

The Asure ID Express is the stand alone photo id software. Containing many powerful features, this software exceeds the requirements of most small to medium businesses or high school applications. Following are the features of the Asure ID Express Software available in the versions of 5.x.

      Password log-on with definable user privileges

 

      Languages supported: English, French, German, Spanish

 

      Native support for MS Access

 

      Internet enabled (Send cards to an Asure ID Card Service Bureau for backup or primary card production.)

 

      Dual-sided template designs

 

      Supports all field types

 

      Add data fields

 

      Add photo fields

 

      Add signature fields

 

      Import logos

 

      Add linear bar codes

 

      Add magnetic stripe

 

      Set conditional design and print rules

 

      Save and search records(Storage limitations based on MS Access)

 

      Dual-sided printing

 

      Batch printing

 

      Integrated photo capture

 

      Integrated signature capture

 

      ODBC import

 

      Live Link™ (Real time data exchange – MS Access – single table only)

 

      Custom reports

 

    Optional Annual/multi-year support packages

For specific information about Asure ID Express, other Asure ID software versions or additional id card software options, contact our id card experts at 888-485-4696.

HID Prox Cards – Increase Safety and Eliminate Proximity Card Cloning

Proxcard II

Proximity cards are contactless integrated circuit cards that are used to access a secure area or network. The increased security of these cards make them imperative in the operations of many organizations with confidential areas and databases of personal information.

Although technology can provide a high level of security. The cards will not, within themselves, provide complete security without proper policies and procedures implemented throughout the organization.

HID corporation recommends implementing the following procedures with the use of prox cards to maximize security and eliminate the possibility of cloning the cards for improper uses.

    • 1. Require immediate reporting of lost or stolen cards (so they can be deleted from the system)
      2. Prohibit sharing or lending of cards
      3. Encourage employees to shield their cards from public view when not at work (this makes sense from a privacy perspective as well if a name and picture are printed on the card)
      4. Encourage reporting of suspicious activity at the facility
      5. Discourage “tailgating” where one employee uses a card to gain access and others follow without using their own cards.

HID also recommends using RFID shielding products to increase the security level of HID cards not in use.

Current Fargo printers that will allow encoding of proximity cards are the Fargo HDP5000, Fargo DTC550 and Fargo DTC400e. For information about cards that can be integrated with identification applications, visit our HID prox card page.

Asure ID Software – Color Matching

Asure Enterprise

Your id card printer system is set up, you have designed your badge and print the first card. The graphics and text look awesome, except for one thing. The colors printed just don’t match the color you were expecting. If you have calibrated the ribbon and things still don’t work out for your card colors, you may need to adjust settings in your Asure ID card software. The following are steps that allow adjustment to the color output within the software settings:

1. In the software card design center, click on the red or blue bar.
2. Go to properties.
3. In the lower right corner, click on the field color. It says select color.
4. Click on define custom colors.
5. Adjust the color palette and run a test print.

The above adjustments will adjust the color on the computer monitor as well and the monitor view may not look correct. Focus on the card output and adjust as needed to get the desired output.

For additional information about Asure ID Card Software, id card printer systems or badge attachments, contact us for a free consultation at 888-485-4696.

Calibrate a Ribbon Sensor – Fargo DTC400 – Persona C30 – Fargo DTC300

How to Calibrate a Ribbon Sensor for the Fargo DTC400 printers, the Persona C30 printers and the Fargo DTC300 series printers.

1. Go to the start button on the lower left corner of your computer screen.

2. Click on Printers and Faxes.

3. RIGHT click on your printer and select printing preferences.

4. At the top of the screen, select the tab that says calibrate.

5. Click on the button half way down on the right that says sensors.

6. Follow the directions on the screen.

For information about the Persona C30e , Fargo DTC400e or other Fargo printers, contact us for a free consultation at 888-485-4696.

Asure ID Software – Adding Data and Photos to the Database

SafeCardID.com offers a free training video which demonstrates how to add cardholder data to the database and import pictures from a TWAIN driver camera or computer folder to complete a custom badge ready for printing.

For additional information about Asure ID Card Software, id card printer systems or badge attachments, contact us for a free consultation at 888-485-4696.

Fargo HDP600 – Technical Resources and Support

Needing to get technical assistance with your Fargo HDP600 printer? Many of the resources you need, such as current drivers and firmware, are easily found on the Fargo technical resources site.

The following items can be downloaded from Fargo’s website:

Printer Drivers:

  • HDP600 Driver Windows2000/XP/2003

Printer Firmware:

  • Fargo HDP600 firmware
  • Ethernet firmware

User Guides

Diagnostic Tools:

  • Workbench – This download has security, diagnostic and firmware upgrades. This ulitity provides the access to develop a password controlled access to your computer, obtain sample Fargo cards, and find printer and print ribbon information.

Visit the Fargo technical support page to locate the items needed.

For information about or other Fargo printers and photo id card systems, contact us for a free consultation at 888-485-4696.

Fargo DTC400e – Technical Resources and Support

Fargo Fargo DTC400e

Needing to get technical assistance with your Fargo DTC550 printer? Many of the resources you need, such as current drivers and firmware, are easily found on the Fargo technical resources site.

The following items are currently available for download:

Printer Drivers:

  • DTC400e LINUX
  • DTC400e Driver Windows2000/XP/

Printer Firmware:

  • Fargo DTC400e firmware
  • Ethernet firmware

User Guides

Diagnostic Tools:

  • Workbench – This is a utility that provides security, diagnostic and firmware upgrades. With this download is the ability to develop password controlled access to your computer, locate sample Fargo cards, and obtain printer and ribbon information.

Visit the Fargo technical support page to locate the above items.

For additional information about the Fargo DTC400e or other Fargo printers, let our id card experts provide you with a free consultation.