Persona C30e Technical Support Resouces

Persona C30e

Needing to get technical assistance with your Persona C30e printer? Many of the resouces you need, such as current drivers and firmware, can be found and easly downloaded.

The following items are currently available for download:

Printer Drivers:

  • Linux driver
  • Driver windows

Printer Firmware:

  • Persona C30e firmware
  • Ethernet firmware

User Guide

Diagnostic Tools:

  • Workbench – This is a utility that provides security, diagnostic and firmware upgrades. You can construct password controlled access to your printer, find Fargo sample cards and access key printer and ribbon information.

Visit the Fargo technical support page to locate the items needed.

For information about the Persona C30e or other Fargo printers, contact us for a free consultation at 888-485-4696.

Field Upgradeable Printer by Technician


Legacy models of PVC card printers were “what you see is what you get.” If you wanted a dual sided printer or mag encoder in the printer for future use, the original purchase of the printer needed to encompass every function that would be needed throughout the lifetime of the printer.

More recent models of ID card printers allow organizations to purchase a base model and upgrade the printer as needed. Several printers from various manufacturers allow purchasers to purchase, at a reasonable price, a basic single sided id card printer. If the card making organization wishes to change the card with a module not included on the printer at a future time, modules can be obtained individually and added to the base model printer to increase the fuctionality of the printer and provide an increased capable card for additional requirements.

Some of the modules that can be purchased and installed at your location are:

  • Dual sided flipping module- This module will allow a card that has been printed on the front side to be flipped internally in the printer and refed through the printing module to print on the back side of the card.
  • Magnetic stripe encoder- This module will allow a PVC card with a magnetic stripe to be encoded with information that can be read by an appropriate reader. This function allows for additional information to be stored on a PVC card.
  • Lamination station- The lamination function on a printer provides an overlay, with or without a design, on the card. The overlay protects the surface of the card and produces a level of security. The lamination can have a unique design embeded in it. If someone tries to remove it from the surface of the card, the card will be defaced.

The Fargo HDP5000 printer is an example of a card printer that allows modules to be upgraded in the field.

Please contact us for a free consultation about which printer may be best for your application. Safe-Card ID services the following: Fargo printer, Evolis printer, Magicard printer, CIM printer, Asure Software and ID Flow.

CIM Printer – Sunlight K3 Printer Drivers and Firmware

id card printer

If you have a Sunlight K3 dual or single side printer, you should periodically check to ensure you have the latest hardware drivers, and device firmware. They are available for download directly from the Technical Support section of the CIM-USA website, HERE. Note that 32-bit drivers are available for Windows XP & Vista, while there is also a 64-bit driver that will support Windows XP, Vista & Windows 7.

While there, you can also obtain a PDF copy of the device user-manual which, in addition to providing instructions on updating drivers and firmware, also contains useful information on the operation and regular maintenance of your K3 printer.

Visit our website or call our experts at 888-485-4696 for additional information about the CIM Sunlight K3 printers. We would be happy to provide additional information.

Dual sided ID cards with a single sided card printer

custom id

In these days of a tightened economy, households and businesses alike are tightening their belts and purchasing necessary items, but leaving luxury items on the shelf. As well as dealing with tight financial budgets, companies are also needing to add layers of security within the organization to protect the business properties, it’s operations and it’s employees.

ID cards are a common security layer needed in the business and educational world. They are used for identification as well as more specialized functions of access and debiting a financial account. Organizations that need to purchase or replace an id card printer can reduce their card printer expense if they can manage with a single side printer rather than a dual sided printer.

Dual sided printers print the front of the id card in full color. The printer then flips the card inside the printer and completes a black print on the back of the card. The process is easy. If a company wishes to have printing on both sides of their id card, but does not have the funds for a dual sided printer, an option is available. A single side printer can be used to print the front side of the card. By using a YMCKO print ribbon, the printer will print a full color front side. The print ribbon can then be exchanged with a black ribbon. When the card is flipped and placed back in the printer, the card printer operator can choose to print the black back on the card. This process is a bit combersome, but will keep expenses under control.

To smooth out the process, many of our customers preprint the back of many cards at one time. They keep these “preprinted” cards clean and available for the customized printing on the front side as needed.

For additional hints and tips for your id card printing project, contact our experts toll free at 888-485-4696. We specialize in Fargo printers, Evolis printers, Magicard printers and CIM printers.

Fargo HDP5000 Printer Features

The Fargo HDP 5000 printer has a number of advanced features that are illustrated in the above picture.

a. Optional Card Lamination Module
b. Optional Dual Sided Printing
c. Smart Screen LCD Control Panel
d. Cartridge Based Card Handling
e. High Yield Cartridges
f. Optional Encoding Modules (mag stripe, proximity, contact and contactless smart cards)
g. Secure Connetivity (USB and ethernet)

For specific information about the Fargo HDP5000 printer and other Fargo printers, visit our website or contact our id card experts at 888-485-4696.

Smart Card Defined

A smart card is a card, usually the size of an id card, contains embedded integrated circuits. The circuts are able to process information and deliver output. The cards are able to store, process, communcate and encrypt data useful for organizational processes. The data transmission is made by contacting the card to an appropriate reader or holding the card close to a contactless interface.

The card technology, developed in the late 1960s has become increasingly common since the mid 1990s. The most common uses are in banking and mass transit. Increased use in personal identification is currently being seen.

The security and functionality of id cards has dramatically increased with the introduction of smart card technology to the identification card market. Combination cards are now commonplace in many organizations. Besides identification, the current id card can be used to obtain physical access control to secured buildings or areas. The cards can also be used to access secure networks or databases.

Popular uses for smart cards are: student identification, employee badging and access, vending, parking, tolls, electronic cash.

Various types of smart cards are available in the market. Additional specific information about the various options will be coming.

If you need additional information about photo id cards or id card systems, contact our experts toll free at 888-485-4696. We would be happy to provide information for your specific requirements.

Evolis ID Card Printer – How to Clean the printhead


When cleaning the Evolis printer, it is recommended that you clean the printhead.  Following are the steps to take in this process:

1.  Turn off the printer by pressing the green light on the control panel.

2.  Open the printer cover.

3.  Take a new cleaning swab and press it in the middle until it clicks.

4.  Run the swab from left to right on the printhead for a short time.

5.  Close the printer cover.

6.  Wait about 2 minutes for the cleaner to evaporate.

7.  The printhead has been cleaned.

How to Repair a Broken Print Ribbon

print ribbon

If you are using the id card printer ribbon type that has two spools and the ribbon breaks during printing, do not do what many people do and throw the rest of the card printer ribbon away. It is possible to save most of the remaining prints left on the ribbon by following these instructions.

1. Remove the printer ribbon spools from the printer and stand them upright on their ends.
2. Pull some of the ribbon from the spool supplying the ribbon and line it up with the end of the ribbon from the spool taking used ribbon. You may need to trim the ribbon with sissors to line them up.
3. Tape the broken ends of the ribbon that you have matched together.
4. Roll the ribbons one time around so that the tape is wound inside the used ribbon spool and not visible.
5. Place the ribbon back into the printer following the manufacturers guidelines for placing print ribbons in your printer.
6. Turn the power to the printer off.
7. After a few moments, turn the printer power back on and begin your id card printing processes.

If you are using a printer cartridge from the newer id badge printers, such as the Fargo C30, follow the directions below.

1. Remove the printer cartridge from the printer.
2. Line up the broken ribbon ends.
2. Tape the right hand spool ribbon to the left hand spool with a piece of scotch tape.
3. Turn the take up spool on the left counter clockwise to wind up a few panels of the ribbon.
4. Reinsert the cartridge.
5. Turn the printer off.
6. After a few moments, turn the printer power back on. This will reset the ribbon to the proper color panel.

Visit our website for more information on id card printers. We provide the following printer lines: Fargo Printer, Evolis Printer, CIM Printer and Magicard Printer. Ideal id sofware, cameras and all accessories and supplies are available to make id card printing easy.

Evolis Printers – How to Clean the Rollers

When cleaning the Evolis printers, it is good to clean the rollers at the same time that a cleaning card is used to clean the inside of the printer.  Following are the steps to cleaning the roller in your Evolis printer.

1.  Open the Evolis printer cover.

2.  Remove the print ribbon.

3.  Remove the cleaning roller from the printer.

4.  Take a new cleaning cloth and eliminate dirt and dust on the roller by rubbing the cloth gently across the surface of the roller.

5.  Place the roller back into the printer when it is dry.

6.  Return the print ribbon back into the ribbon spindles.

7.  Close the cover.

As always, our technicians are available for assistance at 704-535-5200; we look forward to hearing from you!