The 4 Items Your Business Needs to Get Started with Printed Cards

Printed PVC ID-cards are a great business asset in many industries. Identification cards add security or a professional touch to your business. These cards can be as simple as a name tag, or they can include complex security features such as holograms or smart chips. Gift or loyalty cards help to create and maintain brand recognition for customers. No matter what your goal is for your cards, you need to start with 4 basic supplies:

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Zebra ZXP Series 3 QuikCard Bundle

  1. Plastic-card printer. Available from multiple manufacturers, these specialized printers come in a variety of configurations, and are designed to meet most any need, from a few cards a month to hundreds of cards a day.
  2. Print Ribbon. Ribbons layer colors over a blank card to create the image and text you have designed. They come in a variety of monochrome colors, or full-color options.
  3. Blank Cards. PVC cards are available in myriad colors and security options including smart chip, magnetic stripe, or thin adhesive-backed stickers that can be applied to thick, non-printable proximity cards.
  4. Card Design & Printing Software. There are multiple brands of of software available from many developers, and that are specifically designed to simplify the design and production of printed PVC cards. Basic software versions all support creation and printing of photo-ID cards, whether single- or dual-sided, and features like simple bar-codes. The more advanced software versions support multi-user environments and shared databases, live-links to existing databases, and even the direct encoding of proximity access cards and RFID smart cards.

There are combinations of these four items to meet every budget and need, and is an investment that can pay off dividends for one’s business.

At Safe-Card ID Services we strive to help our customers find solution to address their expressed requirements. We offer many pre-configured bundles that include all of the above items in well-matched combinations. Our experts also specialize in creating custom bundles to meet the specific needs of our clients. For those with smaller scale needs or who do not want to invest in a printer system, our service bureau offers custom cards printed to order.

Let us answer your questions about getting started in card printing. Our experts are always available for a free consultation toll-free at +1 888.485.4696 (US & Canada). We look forward to hearing from you!

Handling PVC Cards for Best Results

To get the best results from your PVC cards, be careful in handling and storing unused stock. If handled improperly, the surface of the card will attract dust and lint, and touching the printable surfaces will transfer residual oils from the fingers of the user. The printing process can trap or embed dust and lint in the printed surface, and ribbons used in card printers does not adhere to oily surfaces, with either resulting in poor quality photo IDs.

For best results, we recommend handling cards only by the edges, or wearing gloves nitrile gloves (un-powdered). Our service bureau team has found that it is relatively simple to place a small stack of cards into an input hopper while keeping their fingers off the cards’ surfaces, as demonstrated below.

CardHandling1However, when we handle a number of individual cards, we often use medical style nitrile gloves to protect the surface of the card.

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For more tips visit our TechTips Blog, or call our ID experts at +1 888.485.4696.

Evolis Primacy – How to Do a Routine Printer Cleaning

The following video provided by Evolis provides manufacturer instructions illustrating how to complete a routine printer cleaning with a cleaning card.

1. Open the printer lid on the top of the printer.
2. Remove the print ribbon.
3. Close the lid.
4. Open the card input hopper.
5. Remove all blank cards.
6. Shift the card thickness gauge to “MAX”.
7. Remove the adhesive strip from the cleaning card.
8. Place the cleaning card in the input hopper and leave the hopper door open.
9. Press the power button twice.
10. The card will be automatically cycled through the printer and ejected into the output hopper.
11. Remove the card from the output hopper and close the card output hopper.
12. Open the printer lid.
13. Replace the print ribbon and close the lid.
14. Return unused cards to the input hopper.
15. Return the thickness gauge to its correct setting and close the hopper door.

For information about the Evolis Primacy printer, please contact our ID card experts at +1 888.485.4696.

Updated Drivers Available from UltraMagicard

Magicard Rio ProUltraMagicard has updated their printer drivers. They are the first we’ve heard from to include updates for Windows 10. If you have a Magicard printer, we strongly recommend that you update your drivers and firmware to get peak performance out of your machine. As a reminder, we always encourage you to update your firmware at the same time that you update your driver–that way all of your printer’s support systems are up-to-date. If you have upgraded to Windows 10 or are considering doing so, this update is absolutely essential to ensure that your printer remains compatible with your computer’s operating system.

To update visit the UltraID printer support page here. Simply choose your printer, then choose “Drivers and Downloads” and download the most recent driver and firmware updates.

If you have any concerns, questions, or need assistance, please contact one of our experts at +1 704-535-5200–we would love help!

New Evolis Drivers for Mac and Windows

Evolis has announced that Evolis Premium Suite (for Zenius, Primacy, and Elypso) and Badgy Premium Suite (for Badgy 100 and Badgy 200) are available for both Mac OSX (version 6.2.1.65) and Windows (version 6.18.0.688).

Updating your driver allows you to take advantage of the latest improvements and get the most out of your Evolis printer. Additional information about Evolis firmware, drivers, and driver history can be found here.

As a reminder, you should always update your firmware with your drivers. You can do that at the link provided above.

As always, our experts are ready to help with any problems or questions and can be reached at +1 704-535-5200 or +1 888-485-4696.

Fargo HDP5000 – Ribbon Has Misqued Error

Fargo HDP5000
When using a Fargo HDP5000 printer, the error code “ribbon has misqued” may display on the LCD screen. The printer may also display an Error Code 97. Following are the steps you can take to attempt to resolve the error and resume printing.

 

  1. Open Windows’ “Devices and Printers” screen;
  2. Locate the HDP5000 printer, and right-click on it with your mouse;
  3. Select the option for “Printing Preferences”;
  4. Select the tab named “Card”;
  5. Click the link button for “ToolBox” and a new window will open;
  6. In the new window, select the “Calibrate Ribbon” tab, and follow the directions provided.

If the calibration finishes normally, resume printing your cards. If the calibration does not resolve the problem, or the same errors continue to occur, please contact us about your warranty or service options, as this error is also symptomatic of a ribbon sensor that has gone bad.

For information about the Fargo HDP5000 and other Fargo printers, or for further technical support, contact us for a free consultation at +1 888.485.4696 (US & Canada), or +1 704.535.5200.

Uh-Oh! Ribbon Not Recognized on Your Trusty Fargo Printer?

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Ribbon insert provided by HID, indicated the need for a firmware update.

Hopefully, many of you are staying on top of your firmware updates. If you aren’t and have a Fargo printer, today is the day to catch up. HID Fargo has updated the RFID chip in their 442xx print ribbons. As you may know, the RFID chip ensures that you have genuine HID/Fargo ribbons, which assures warranty coverage and proper functioning, plus enables automatic ribbon sensing and settings for those who may switch ribbons periodically. As a result of this change, if you have a Persona C30 or PersonaC30e, you may find that your printer does not immediately recognize your new 442xx ribbon, making the printer unusable until the proper device firmware is loaded.

If this is the case, you simply need to update your printer’s firmware. (If you like to get ahead of potential pitfalls, this is also a great process to undergo–it will help you stay on top of important updates in the future!) This can be done by using the Fargo Workbench Utility to download and install any new firmware, as well as any driver updates. These steps will help you make this update smoothly:

  • If it is not already loaded on your PC, download and install the Fargo Workbench Utility from the HID/Fargo website here: http://www.hidglobal.com/drivers/15325;
  • Ensure your Fargo printer is connected and powered on, and that you have a “live” internet connection, then start/run Fargo Workbench
  • In the upper-right of the application screen is a drop-down box where you can select the Fargo printer you wish to work with (if you have only one, it should be pre-selected);
  • Click on the “Update Manager” icon in the upper-left of your screen;
  • Click the link to “Check for Updates” just under the Update Manager icon. Workbench will automatically connect to the HID/Fargo servers, and report any needed updates to either the printer drivers or the firmware.
  • If any updates are found, click the appropriate button to first “Download”, then to “Apply” the discovered updates. If both driver and firmware updates are available, we recommend applying the driver update(s) first, and then the firmware update.
  • If no updates are available, then congratulate yourself for avoiding trouble before it found you!

If you have already installed the most recent firmware and your printer still does not recognize your ribbon, or if you have trouble with any of the above, please call one of our experts at +1 704.535.5200 or +1 888.485.4696 (US & Canada). We’re happy to help!

New Linux Drivers for Evolis Printers

Linux Penguin

Evolis released new Linux drivers in December 2014 for the Zenius, Primacy, Quantum 1 & 2, Dualys 1/2/3, Tattoo 1 & 2, Pebble 2/3/4, and Securion printers. These drivers are now available with RPB or DEB installation packages for the 64 and 32 bit versions.

The new drivers for all of the printers listed above (as well as drivers for other operating systems) can be downloaded here. As a reminder, we recommend keeping your drivers up-to-date (and that you update your firmware at the same time!) to ensure that your printer operates at maximum efficiency.

As always, our experts are ready to help with any problems or questions and can be reached at +1-704-535-5200 or +1-888-485-4696.

Asure ID Software – Version 7

HID Global has recently updated Asure ID to version 7.7. The program can be downloaded online directly from HID, and is available as a free update for currently licensed users of Asure ID 2009, and Asure ID 7.x (users of Asure ID 5.x, please contact us for special upgrade pricing!).  For help installing the update and accessing new shortcuts and functions of Asure ID 7.7, HID has provided an updated user guide, which many users will find helpful. The update targets increased functionality and support for HID’s ever-expanding ecosystem.asure-id-7-solo Some highlights follow.

HID has updated the toolbar and application sidebar to more closely mirror recent Windows updates, making it more familiar for Windows users, as well as to accommodate the iClass SE Encoder capabilities. In addition, they have expanded database support, improved the configuration wizard for LDAP, enhanced template binding and Active Directory database connections, and expanded options for encoding timeout settings. These updates allow for increased customization and ease of use for database managers.

Data entry and management have become easier with Asure ID 7.7 too. Users can now save font sizes and font types for both table and record views, further increasing customization options. HID has introduced keystrokes to simplify data entry, including the capability to use the shift key to highlight multiple records. Asure ID 7.7 remembers the last crop location and size to make it easier to manipulate photographs and quickly produce photo IDs, extremely useful when the user’s image location is fixed. Additionally, a quick filter feature has been added to allow users to specify the order of entries. All of these updates aid in smoother, quicker data entry and management of databases and data records.

As HID expands their ecosystem to include embedded (within FARGO printers) and standalone iClass SE Encoders, they have updated Asure ID to allow for easier access control integration. Asure ID 7.7 enables users to utilize all of the features of the iClass SE Encoder, including the ability to register card data to compatible access control programs directly from the Asure ID, and to manage new card types.

As always, if you need assistance applying these updates, or if you should have any questions, you can call and speak with our experts at +1 888.485.4696 or +1 704.535.5200. We are always glad to help!