A Persona C30e wrong ribbon error can be corrected in a couple of ways. Below, we will detail how to correct the error using the settings in Printer Preferences. For more information about wrong ribbon errors in Fargo printers, please visit this post on the topic, which covers three other potential ribbon problems. If you think that you may have out-of-date firmware or drivers, this post details how to update those, which will help ensure that your printer can recognize the most currently produced ribbons.
Adjusting Print Driver Settings with Print Preferences
To correct the C30e wrong ribbon error, visit on the Printers and Faxes window. Once there, right click on the C30 or C30e printer and choose Printing Preferences.
From within the Device Options tab, select the correct ribbon type. Alternatively, you can select the ribbon type by clicking the Auto Ribbon Select button. After selecting the correct ribbon type, click the OK button. Then stop/close the program from which you are printing and then restart it so that it will recognize the corrected ribbon setting.
We are proud to offer free phone support for our clients! Therefore, if you purchase your supplies or printers from us, one of our technicians will walk you through these adjustments. We’re also happy just to chat or to provide more information about Fargo printers or other photo ID card systems at +1 888.485.4696 or +1 704.535.5200.