If you have a wrong ribbon error with your Fargo or Persona C30 or C30e printer, the following procedure can be used adjust the printer driver settings to correct the error.
To correct the wrong ribbon error, on the Printers and Faxes page, right click on the C30 or C30e printer and choose Printing Preferences.
From within the Device Options tab, select the correct ribbon type. Alternatively, you can select the ribbon type by clicking the Auto Ribbon Select button. After selecting the correct ribbon type, click the OK button. Then stop/close the program from which you are printing and then restart it so that it will recognize the corrected ribbon setting.
For information about Fargo printers or other photo ID card systems, contact our ID card experts at 888-485-4696.