All orders are processed & dispatched within one business day, if possible. All non-custom products are shipped within 4-7 business days (excluding weekends) from the date of receipt of your order.
Please allow 7-10 days from the order day for delivery of your order. Please note that some items maybe shipped directly from the manufacturer’s warehouse or fulfillment centers.
Any item ordered which is out of stock, but which we expect to be back in stock, will be billed upon receipt of order. Your order will then be processed & given high priority status.
Acceptance of Order Policy
Receipt of an electronic order and/or issuance of an order number does not constitute the acceptance of an order by Safe-Card ID. All orders received are subject to verification of customer information prior to acceptance of order. We reserve the right to do or not to do business with any individual or entity. We do not accept credit card orders billed to institutions outside the United States.
Please make sure we have complete and correct shipping address information, including your business name, building numbers & suite names. We ask that you check all your order details & shipping information before submitting your final order. Any items left at the door of a business or residence is the responsibility of the customer to ensure receipt.
If your shipping information is incorrect you will be charged an additional fee for re-delivery for address correction. This fee will be a minimum of $15.
Changes to the shipping address after the order has been processed may incur additional handling & additional delay in delivery. We are not responsible for any extra charges or delays as a result of changes made by the customer.
Sales Tax Policy
We are required by the State of North Carolina to collect state and local taxes for orders shipping to an address located in North Carolina. At this time, we do not collect and remit state and local sales tax for products shipping to any other state or for products shipping outside of the United States. Depending on your local and state laws, products received from Safe-Card ID may be taxable. Any customer receiving goods outside the state of North Caolina is responsible for reporting and paying any state and local sales or use tax due in their locality. Please check with your local taxing authority prior to purchase regarding your liabilities.
Products returned are subject to a restocking fee of 20%.
Returns are accepted for most items for a refund of the item's price less applicable restock fees.
Customers are responsible for all shipping costs incurred in the return of any items. Shipping fees are not refundable for any items returned.
Returned Check Policy
Invoices are immediately due and payable for any check that is returned and unable to be deposited into Safe-Card ID's account. Fees are incurred internally from banking institutions for bounced checks. For this reason, an additional charge of $35.00 will be charged to any account incurring a returned check.
If you receive a defective, or damaged product, contact your sales representative for assistance with replacement.