We have recently become aware of a technical issue that occurs when users of the cardPresso ID Badge Design & Print software upgrade their Apple computers to the latest edition of OS X (10.11 “El Capitan”). In this latest operating system release, Apple has updated and enhanced system security, particularly as it applies to the use of USB-attached peripherals and mass-storage devices.
Users of cardPresso will know that use of and access to that software is secured through the use of a USB “dongle”, which is required to authenticate and authorize use of the product. The new release of OS X prevents cardPresso from “seeing” the USB dongle, and therefore prevents use of the software in anything other than demonstration mode.
While the El Capitan release also affected scores of other software developers, cardPresso’s software engineers worked quickly to develop, test, and release an update that will address this issue for affected users. The updated version is available for free download on the cardPresso website (www.cardpresso.com), and can be directly installed onto your Mac device with no loss of data of functionality.
As always, we encourage our clients to call on our in-house experts at +1 888.485.4696, should they need further information or support with this issue and resolution.
Card jams are an occasional problem with any PVC card printer. The Zebra ZXP Series 7 printer is no exception. Zebra has made it easy to clear a jam from these 7 printers, as demonstrated in the short video below.
If your printer stops, check Operator Control Panel and determine if the fault is a card jam.
If so, open and close print cover (or options cover).
This will cause the printer to initialize and move the jammed card to the reject bin (located to the right of OCP).
As always, if you have trouble clearing a jam or any other concerns with your Zebra ZXP Series 7 or any other card printer, call our experts at +1 888.485.4696.
Printed PVC ID-cards are a great business asset in many industries. Identification cards add security or a professional touch to your business. These cards can be as simple as a name tag, or they can include complex security features such as holograms or smart chips. Gift or loyalty cards help to create and maintain brand recognition for customers. No matter what your goal is for your cards, you need to start with 4 basic supplies:
Zebra ZXP Series 3 QuikCard Bundle
Plastic-card printer. Available from multiple manufacturers, these specialized printers come in a variety of configurations, and are designed to meet most any need, from a few cards a month to hundreds of cards a day.
Print Ribbon. Ribbons layer colors over a blank card to create the image and text you have designed. They come in a variety of monochrome colors, or full-color options.
Blank Cards. PVC cards are available in myriad colors and security options including smart chip, magnetic stripe, or thin adhesive-backed stickers that can be applied to thick, non-printable proximity cards.
Card Design & Printing Software. There are multiple brands of of software available from many developers, and that are specifically designed to simplify the design and production of printed PVC cards. Basic software versions all support creation and printing of photo-ID cards, whether single- or dual-sided, and features like simple bar-codes. The more advanced software versions support multi-user environments and shared databases, live-links to existing databases, and even the direct encoding of proximity access cards and RFID smart cards.
There are combinations of these four items to meet every budget and need, and is an investment that can pay off dividends for one’s business.
At Safe-Card ID Services we strive to help our customers find solution to address their expressed requirements. We offer many pre-configured bundles that include all of the above items in well-matched combinations. Our experts also specialize in creating custom bundles to meet the specific needs of our clients. For those with smaller scale needs or who do not want to invest in a printer system, our service bureau offers custom cards printed to order.
Let us answer your questions about getting started in card printing. Our experts are always available for a free consultation toll-free at +1 888.485.4696 (US & Canada). We look forward to hearing from you!
Properly handling PVC cards will give you better results by preventing dirt, hair, and grease from adhering to the card. To get the best results from your PVC cards, be careful in handling and storing unused stock. If handled improperly, the card’s surface will attract dust and lint. Additionally, touching the printable surfaces will transfer residual oils from the user’s fingers. The printing process can trap or embed dust and lint on the print surface, and ribbons used in card printers does not adhere to oily surfaces, resulting in poor quality photo IDs.
For best results, we recommend handling cards only by the edges or wearing nitrile gloves (un-powdered). Our service bureau team has found that it is relatively simple to place a small stack of cards into an input hopper while keeping their fingers off the cards’ surfaces, as demonstrated below.
However, when we handle a number of individual cards, we often use medical-style nitrile gloves to protect the surface of the card.
For more tips browse our TechTips Blog, or call our ID experts at +1 888.485.4696.
UltraMagicard has updated their printer drivers. They are the first we’ve heard from to include updates for Windows 10. If you have a Magicard printer, we strongly recommend that you update your drivers and firmware to get peak performance out of your machine. As a reminder, we always encourage you to update your firmware at the same time that you update your driver–that way all of your printer’s support systems are up-to-date. If you have upgraded to Windows 10 or are considering doing so, this update is absolutely essential to ensure that your printer remains compatible with your computer’s operating system.
Evolis has announced that Evolis Premium Suite (for Zenius, Primacy, and Elypso) and Badgy Premium Suite (for Badgy 100 and Badgy 200) are available for both Mac OSX (version 184.108.40.206) and Windows (version 220.127.116.118).