When cleaning the Evolis printer, it is recommended that you clean the printhead. Following are the steps to take in this process:
1. Turn off the printer by pressing the green light on the control panel.
2. Open the printer cover.
3. Take a new cleaning swab and press it in the middle until it clicks.
4. Run the swab from left to right on the printhead for a short time.
5. Close the printer cover.
6. Wait about 2 minutes for the cleaner to evaporate.
7. The printhead has been cleaned.