Tag Archives: Datacard Printer

ID Works Software – Creating an Database for Your ID Cards

After your ID card design is completed, you will want to create a database to store the custom information that will be printed on each identification card. The following video from Datacard provides instructions to create the database storing your unique card information.

If you need assistance in locating the best ID card printer, card design software or printing supplies for your photo id needs, contact our ID card experts at Safe-Card ID. They can be reached toll free at 888-485-4696.

ID Works Software – Add a Barcode Field to a Card Design

Datacard has provided a free training video to demonstrate how to add a barcode field to a id card design when using their ID Works software. Steps to add the barcode field can be seen in the video below:

Safe-Card ID is proud to offer Datacard printers and supplies for printing your custom card needs. Please contact our ID card experts toll free at 888-485-4696 for assistance with your Datacard product selection.

Datacard Printer – Card Jam Error

Datacard

After a clear card option has been installed in a Datacard card printer SP35 Plus or SP55 Plus, a card jam error my occur. The same error may occur when after replacing the main control board.

To clear this error the printer will need to determine the sensor type. For the printer to recycle through and make this determination, a power on test card is required using the appropriate clear or opaque card type to force the firmware to redetermine the sensor type. Each time the card is changed from clear or opaque to the other type, a power test card will be necessary to redetermine the sensor type.

For additional information about Datacard printers currently on the market, SP25 Plus, SP35 Plus, SP55 Plus and the SP75 Plus, contact our id card experts toll free at 888-485-4696.

Datacard Printer – Card is Stuck in the Print Area Error

Datacard

When printing ID cards and the PVC cards are placed in the correct position to input into the printer, occasionally a “card is stuck in the print area” error may be given by a Datacard SP series id card printer. When this error displays, the most probable cause for the error is due to dirty cleaning rollers.

The cleaning rollers must be sticky enough to grab the card and pull it into the printer. The card may not be grabbed securely enough to clear the card input photocell in time. The card lagging behind may cause the photocell to interpret the situation as a card stuck in the print area, thus displaying that indication. To correct this error, clean the upper and lower cleaning rollers.

If the rollers are not sticky after you have cleaned the rollers, then they will need to be replaced for best operation of the Datacard card printers.

For additional information about Datacard printers currently on the market, SP25 Plus, SP35 Plus, SP55 Plus and the SP75 Plus, contact our id card experts toll free at 888-485-4696.

Datacard SP35 printer – Printing Faintly

SP35Plus

Following is a question received from our technical support response team:

Question:

Our Datacard SP35 Plus printer is printing faintly. Any ideas?

Answer:

It sounds like the printhead temperature needs to be increased in the print driver. This will enhance the color and density of the ribbon transfer to the card.

For additional information about the current SP35 Plus or other Datacard printer models, let our id card experts provide you with a free consultation.

Datacard Printer – SP35Plus – Ribbon Breakage

SP35Plus

Following is a question received from our technical support response team:

Question:

Our Datacard SP35 Plus printer provides us with constant ribbon breaks. We are printing with YMCKO print ribbon. The printer will only print about one in 50 cards correctly. The ribbon looks like it is stuck to the card when it breaks. Any ideas?

Answer:

Try the following steps:

1. Check the print head temperature to make sure that it is hot enough to transfer the ribbon to the card.

2. The surface of the PVC card may not be image compatible. Try another brand of card or opt to 60/40 composite cards for testing.

For additional information about the current Datacard printer models, let our id card experts provide you with a free consultation.