After a clear card option has been installed in a Datacard card printer SP35 Plus or SP55 Plus, a card jam error my occur. The same error may occur when after replacing the main control board.
To clear this error the printer will need to determine the sensor type. For the printer to recycle through and make this determination, a power on test card is required using the appropriate clear or opaque card type to force the firmware to redetermine the sensor type. Each time the card is changed from clear or opaque to the other type, a power test card will be necessary to redetermine the sensor type.
For additional information about Datacard printers currently on the market, SP25 Plus, SP35 Plus, SP55 Plus and the SP75 Plus, contact our id card experts toll free at 888-485-4696.