Tag Archives: DTC500

Barcode Printing Inconsistently with a Fargo DTC550

Note that the Fargo DTC550 ID-card printer is out-of-production (since 2011), and is considered obsolete (since 30-Sep-2016). The recommended replacement models are the Fargo DTC4500e and the Fargo DTC5500LMX.

If you are printing with a Fargo DTC550 printer and the printing of bar-codes is inconsistent, you will find that bar-code scanners will not recognize or read the code. To correct problem with the Fargo DTC550 printers, you can follow this tech-tip:

ID-Card Bar-code Image

Light printing at one-end of the black-ink bar-code can be caused by a misalignment in the angle of the print-head. Note in the picture above how the bar-code is light and inconsistent to the left of the card, and then darkens to normal toward the center. A properly adjusted print-head will result in bar-codes being consistent and uniform across the entire surface of the printed card. Note that, after adjusting the angle of the print-head, it may be necessary to raise the Ribbon Peel-Off Bar. That procedure is address separately in our blog entry: Fargo DTC550 Peel-off Bar Adjustment.

Please consult with the technical support area of the┬ávendor or integrator where you purchased your printer to obtain assistance for your specific printer issue prior to making any adjustment. Additional information may also be available directly on the manufacturer’s web-site, and in their technical support pages. Again, as this is a discontinued and obsolete model, on-line documentation and support from Fargo may be limited.

Still need help?

If you need further assistance, or for information current Fargo printers, contact our ID-card experts toll-free at +1 888.485.4696 (US & Canada), or at +1 704.535.5200 elsewhere.

Fargo DTC550 Printhead Angle Adjustment

The following procedure, provided by technical support representatives for Fargo printers, can be used to adjust the Printhead Angle on the Fargo DTC-550 series printers. When bar codes print too light and also darker on the same card in the same printer pass, you may be directed by a technical expert to adjust the angle of the printhead.

Warning! Remove all jewelry, rings, watches, bracelets etc. from your wrists and hands before beginning work with the printhead. The printing edge is extremely fragile and is easily damaged. It is strongly advised that you work in a static protected area.

To adjust the printhead angle, loosen the printhead angle lockdown screws at both ends of the printhead.

dtc550 print head

Turn the Printhead Angle Adjustment Wheel to change the angle of the printhead relative to the ribbon. Turning the wheel clockwise (top of wheel moved in the direction of the back of the printer) will increase the printhead angle. Turning the wheel Counter-Clockwise will decrease the printhead angle. After making the adjustment re-tighten the Printhead Angle Lockdown Screws.
DTC550 printhead

Please consult with the ID card integrator technical support area where you purchased your printer to obtain assistance for your specific printer issue prior to adjustment. For information about the Fargo DTC550 and current Fargo printers, contact our ID Card experts at 888-485-4696.