Evolis Primacy – How to Do a Routine Printhead Cleaning

Following you will find a video illustrating the correct way to complete a routine printhead cleaning using a cleaning card on the Evolis Primacy ID card printer.

1. Open the top printer lid. 2. Remove the print cartridge. 3. Close the printer lid. 4. Open the cardstock hopper and remove the cards. 5. Shift [...]

Evolis Primacy – How to Do an Advanced Printer Cleaning

Following is a video of cleaning instructions illustrating how to properly clean the Evolis Primacy printer using an Evolis cleaning kit.

1. Open the lid on the top of the printer. 2. Remove the print ribbon. 3. Close the lid. 4. Open the card intake hopper. 5. Remove cardstock. 6. Shift the card thickness [...]