The new Fargo DTC series printers, the Fargo DTC1000 and Fargo DTC4000 printers have printer ribbons that can not be used straight out of the box in older Persona C30 and Fargo DTC400 card printers. With a firmware update, however, these older printer models can be updated so that they are able to print with the new printer ribbons.
To update the C30 or DTC400 series printer:
1. Visit https://fargosupport.com/
2. Locate your current printer using the drop down box.
3. Update both the workbench and the firmware.
Once these steps are completed, you can use DTC1000 printer ribbons with the C30 and C30e printers. You can also use DTC4000 ribbons with your DTC400 or DTC400e printer.