Category Archives: Evolis Printer

Evolis Tattoo 2 – How to Clean the Cleaning Rollers

To make sharp looking personalized cards, it is important to keep your ID card printer in a clean environment. Even then, it is important to follow the manufacturer cleaning recommendations to keep your printer printing it’s best. Following is an Evolis video demonstrating how to clean the printer’s cleaning rollers.

1. Open the printer cover.

2. Remove the ribbon.

3. Locate the cleaning roller and remove it.

4. Use a cleaning wipe from your Evolis cleaning kit.

5. Remove any dust by gently rubbin the wipe across the roller surface.

6. Once the roller is clean and dry, place it back into the printer and make sure it is in the appropriate position.

7. Set the ribbon back in place and close the printer cover.

8. Remove the printer feeder.

9. Clean the roller with the wipe by gently rubbing it.

10. Reattach the feeder to the printer and push it until it clicks back into place.

11. The printer is now ready for printing.

If you are interested in information about the Evolis Tattoo 2 printer or other Evolis printers available, contact our ID card experts at 888-485-4696.

Visit the manufacturer website here.

Evolis Tattoo2 – How to Install a Print Ribbon

To print custom printed cards with an Evolis Tattoo 2 printer from Evolis, a print ribbon needs to be installed in the printer. Following you will find a list of steps to install a print ribbon in the Evolis Tattoo 2 printer. You will also find the steps in an Evolis produced video illustrating ribbon installation.

1. Open the printer cover.
2. Take a new ribbon and insert it inside the printer making sure it is properly positioned.
3. Close the printer cover.

The printer ribbon will automatically synchronize itself for card printing.

If you are interested in information about the Evolis Tattoo 2 printer or other Evolis printers available, contact our ID card experts at 888-485-4696.

Visit the manufacturer website here.

Evolis Tattoo2 – How To Load PVC Cards

The Evolis Tattoo 2 id card printer provides full color or monochrome custom printed cards. To load blank cards into the printer correctly, follow the steps illustrated in this Evolis produced video. Steps are listed below.

1. Press on both sides of the feeder and detach it from the printer by lifting it up and out.

2. Flip the feeder over to use its underside.

3. Depress the plate and insert the cards. Repeat this process until you have loaded the feeder with the required number of cards.

4. Insert the the feeder back into the printer. The feeder will be positioned correctly when you can hear a click upon inserting the feeder into the printer.

If you are interested in information about the Evolis Tattoo 2 printer or other Evolis printers available, contact our ID card experts at 888-485-4696.

Visit the manufacturer website here.

Evolis Tattoo 2 – How to Use the Output Hopper

The Evolis Tattoo 2 printer is shipped with a detachable card hopper that will receive printed cards. Evolis has provided a video displaying how the output hopper is attached to the printer for use.

The hopper will accept 15 standard 30 ml PVC cards. It is attached by carefully lifting the front of the printer and placing the output hopper in place as shown in the video.

If you are interested in information about the Evolis Tattoo 2 printer or other Evolis printers available, contact our ID card experts at 888-485-4696.

Visit the manufacturer website here.

Consider The Evolis Quantum Printer

The Evolis Quantum is a special ID card printer designed for running thousands of cards per week through a printer. This printer will hold up to the pressure of running for hours and hours at a time.

This card printer can provide personalization of PVC cards with a black monochrome ribbon. The printer can print a card holder name on a card in seconds. The printer is also capable of printing full color cards in one pass with custom personalization and encoding, if required, on the card.

This printer can accomplish the high volume print jobs easier than standard ID card printers. The amount of prints available in a single ribbon is much larger than in most badge printers. The print ribbons for the Evolis Quantum provide 3,000 prints per roll. This ribbon quantity keeps production moving as print ribbons do not need to be changed as frequently as printers that have a standard 200 to 500 count print ribbon.

Another feature allowing high volume printing is the card input and output hopper size. The Quantum card printer holds 500 cards in the input hopper and 500 cards in the output hopper. The hoppers are also exchangeable allowing you to preload additional input hoppers for easy transfer when it is time to replace cards in an empty hopper.

For more information about the Evolis Quantum or other Evolis printer models, contact our ID card experts at 888-485-4696.

Evolis Tattoo2 – Firmware Update Available

The Evolis Tattoo 2 printer provides a colorful plastic card print. The firmware for this printer has been recently improved to provide significant improvements in the print quality results.

To download the recent firmware, visit the drivers and firmware page on the Evolis website at: http://www.evolis.com/eng/Drivers-Support/Product-support/Tattoo-2/Drivers-and-firmware

If you are interested in information about the Evolis Tattoo 2 printer or other Evolis printers available, contact our ID card experts at 888-485-4696 begin_of_the_skype_highlighting              888-485-4696      end_of_the_skype_highlighting.

Evolis Dualys – Warning Light is Blinking

Evolis Dualys
If your Evolis Dualys printer will not print, you may notice that there is a warning light on. The light appears to be an orange or yellow triangle that is lit up.

When this light is on, the first thing to do is to check and make sure that the exit hopper is pushed all the way down and is in place.

When the hopper is placed correctly in the printer, the warning light should turn off. The printer should also resume printing.

For additional information about the Evolis Dualys ID card printer, contact our ID card experts toll free at 888-485-4696,

Evolis Dualys – Dual Card Printing on Two Separate Cards

Evolis Dualys
If you have a Evolis Dualys printer, you most likely want to print a custom printed card with a design on the front side and another look on the back side. Sometimes as the printer prints, it prints the front side of the card design on one PVC card and then pulls in a second card to print the back side of your dual sided card design. You can follow the tips below to correct the printing error.

1. Go to the print driver.
2. Click on printing preferences.
3. Insure your have the proper ribbon selected (YMCKOK ribbon, part number R3314)
4. At the right side of the ribbon selection drop down, you will see a check box to print both sides of a single card. Put a check in that box.

For more information about Evolis printers -the Evolis Pebble or the Evolis Dualys, contact our ID card experts at 888-485-4696.

Evolis Pebble or Dualys – Printer Won’t Feed A Card

Evolis Dualys
Problem presented to our technical staff: Our Evolis ID card printer will not feed cards when attempting to print.

Suggested steps for resolution:

1. Clean the printer with an Evolis cleaning kit.
2. Remove the cleaning roller from the inside of the printer and clean it with mild soap and warm water.
3. Access the printer cleaning function from the tools tab in the print driver. Select the clean button and follow the provided directions.

If these steps did not solve your card feeding problem, check the card thickness guage. This guage is located behind the card feeder. Increase the thickness guage slightly to allow more space for teh card to travel through the card rails in the printer.

For more information about Evolis printers -the Evolis Pebble or the Evolis Dualys, contact our ID card experts at 888-485-4696.

eMedia Installation with Vista

For those who use eMedia card design software that is included with many Evolis printers, there have been questions as to how to use the software with Microsoft Vista.  The following tips will help you with  first launch issues.

Problem:

The first time the software is launched after installation, the “unexpected error; quitting” error message appears.  When the printer operator clicks on the “ok” button, the message box closes and the eMedia card design software does not start.

Resolution:

Currently a permanent resolution is in process.  Prior to the final fix, you can launch the program once by using an administrative account.  After this first launch is completed, the eMedia software can be run from any user account that has been provided authorizations to operate the software.

The step by step process is:

1.  Open Windows Explorer and browse the computer files to find the folder where the eMedia Card Designer has been installed.

2.  Right-click on the eMedia.exe file and select “Run as Administrator” in the popup menu.

3. eMedia Card Designer is then launched and appears on the screen.  When the software is ready, close it.

You can now launch the eMedia software from any user account.

For more information about Evolis printers and eMedia, contact our ID card experts toll free at 888-485-4696.