UltraMagicard has updated their printer drivers. They are the first we’ve heard from to include updates for Windows 10. If you have a Magicard printer, we strongly recommend that you update your drivers and firmware to get peak performance out of your machine. As a reminder, we always encourage you to update your firmware at the same time that you update your driver–that way all of your printer’s support systems are up-to-date. If you have upgraded to Windows 10 or are considering doing so, this update is absolutely essential to ensure that your printer remains compatible with your computer’s operating system.
Evolis has announced that Evolis Premium Suite (for Zenius, Primacy, and Elypso) and Badgy Premium Suite (for Badgy 100 and Badgy 200) are available for both Mac OSX (version 18.104.22.168) and Windows (version 22.214.171.1248).
When using a Fargo HDP5000 printer, the error code “ribbon has miscued” may display on the LCD screen. The printer may also display an Error Code 97. The following are the steps you can take to attempt to resolve the error and resume printing.
Open Windows’ “Devices and Printers” screen;
Locate the HDP5000 printer, and right-click on it with your mouse;
Select the option for “Printing Preferences”;
Select the tab named “Card”;
Click the link button for “ToolBox” and a new window will open;
In the new window, select the “Calibrate Ribbon” tab, and follow the directions provided.
If the calibration finishes normally, resume printing your cards. If the calibration does not resolve the problem, or the same errors continue to occur, please contact us about your warranty or service options, as this error is also symptomatic of a ribbon sensor that has gone bad.
For a complete list of error codes for the HDP5000, access the User Guide provided by HID Global. A list of the codes that appear on the LCD screen begins on page 65 of the PDF.
Visit our website or web store for information about the Fargo HDP5000 and other Fargo printers. For further technical support, contact us for a free consultation at +1 888.485.4696 (US & Canada), or +1 704.535.5200.
Ribbon insert provided by HID, indicated the need for a firmware update.
Hopefully, many of you are staying on top of your firmware updates. If you aren’t and have a Fargo printer, today is the day to catch up. HID Fargo has updated the RFID chip in their 442xx print ribbons. As you may know, the RFID chip ensures that you have genuine HID/Fargo ribbons, which assures warranty coverage and proper functioning, plus enables automatic ribbon sensing and settings for those who may switch ribbons periodically. As a result of this change, if you have a Persona C30 or PersonaC30e, you may find that your printer does not immediately recognize your new 442xx ribbon, making the printer unusable until the proper device firmware is loaded.
If this is the case, you simply need to update your printer’s firmware. (If you like to get ahead of potential pitfalls, this is also a great process to undergo–it will help you stay on top of important updates in the future!) This can be done by using the Fargo Workbench Utility to download and install any new firmware, as well as any driver updates. These steps will help you make this update smoothly:
Ensure your Fargo printer is connected and powered on, and that you have a “live” internet connection, then start/run Fargo Workbench
In the upper-right of the application screen is a drop-down box where you can select the Fargo printer you wish to work with (if you have only one, it should be pre-selected);
Click on the “Update Manager” icon in the upper-left of your screen;
Click the link to “Check for Updates” just under the Update Manager icon. Workbench will automatically connect to the HID/Fargo servers, and report any needed updates to either the printer drivers or the firmware.
If any updates are found, click the appropriate button to first “Download”, then to “Apply” the discovered updates. If both driver and firmware updates are available, we recommend applying the driver update(s) first, and then the firmware update.
If no updates are available, then congratulate yourself for avoiding trouble before it found you!
If you have already installed the most recent firmware and your printer still does not recognize your ribbon, or if you have trouble with any of the above, please call one of our experts at +1 704.535.5200 or +1 888.485.4696 (US & Canada). We’re happy to help!
Evolis released new Linux drivers in December 2014 for the Zenius, Primacy, Quantum 1 & 2, Dualys 1/2/3, Tattoo 1 & 2, Pebble 2/3/4, and Securion printers. These drivers are now available with RPB or DEB installation packages for the 64 and 32 bit versions.
The new drivers for all of the printers listed above (as well as drivers for other operating systems) can be downloaded here. As a reminder, we recommend keeping your drivers up-to-date (and that you update your firmware at the same time!) to ensure that your printer operates at maximum efficiency.
As always, our experts are ready to help with any problems or questions and can be reached at +1-704-535-5200 or +1-888-485-4696.
UltraID (parent company of Magicard) has released new badging software, TrustID.
The software features drag-and-drop design, is compatible with any plastic card printer, and allows you to capture images from any camera right in the program. It comes in 3 tiers, each of which is available for a 30-day trial. If you’re in the market for a new badging software, give it a whirl. And let us know what you think!
TrustID Pro Smart
Drag-and-Drop card builder
Conditional elements & layers
Smart card encoding
+ Everything in the Professional Edition
Single card design
1D and 2D barcodes with 60+ integrated barcode formats
User account management
Integrated database editor
Add custom & composite database fields
Unlimited Record Internal Database
Integrated image capture
+ Everything in the Classic Edition
Import CSV and text database files
Print to any plastic card printer
Label templates and printer support
Maximum 200 Record Internal Database
Magnetic stripe encoding
As always, call our experts at +1-704-535-5200 with any questions about pricing information (or anything else!) or concerns!
The Evolis Avansia is a re-transfer printer, meaning that it prints first on film, then that film is fused to a card. This process creates cards that are less subject to wear than cards on which images are directly printed. Additionally, the printing process is less susceptible to card-surface imperfections that sometimes affect image quality on direct-to-card printers.
By using this method of printing, the Avansia printer provides extremely high resolution images (up to 600 dpi) and is capable of over-the-edge printing, maximizing use of your card’s surface area. Despite this advanced printing method, the Avansia still prints at a rate of 140 single-sided color cards per hour. And, thanks to options for magnetic stripe and contactless smart-card encoding, this new printer can satisfy even the most rigorous security needs.
This printer is designed for heavy use; it can operate in critical environments thanks to its airtight structure and is backed by a 3-year standard warranty as well as a life-time warranty on the printhead. The printer itself is also secure. It comes with a RFID electronic key, which can be removed to lock the printer, preventing any attempt at use, as well as a Kensington® type security slot and an optional mechanical key lock to prevent access to consumables.
MSRP on the Avansia runs from $5,195-$6,835 (depending on encoding modules included). To learn more, and to obtain our best pricing for your required configuration, call our experts at +1-888-485-4696 or +1-704-535-5200!
File this post under “Fair Warning.” Evolis has announced that they will no longer produce spare parts for the Tattoo1, Pebble, New Pebble, Pebble3, Dualys and Dualys2, all of which have been out of production for several years and replaced by newer models. Production of spare parts will cease October 30, 2014. You may order parts up until that date, but it’s important to note that if you have one of these models, your printer will no longer be supported in a few weeks.
If you know that you need a part, this is the time to order it. Alternatively, if you’re planning ahead, Evolis offers an excellent trade in-trade up program for these old printers. We’re happy to facilitate your trade in and save you money on an upgraded Evolis printer.
If you have any questions about your printer and how this will affect you, please call one of our experts at +1-888-485-4696 or +1-704-535-5200.
While this post and these updates are specific to Zebra ID card printers, this is a great time to remind all of you to check periodically for firmware and driver updates for your ID printers, regardless of make or model. While some of the updates seem minor, manufacturers constantly tweak their products to make sure they work as well as possible. The updates can include anything from fixes for bugs to support for new features to improvements in speed or print quality, which we all want!
This particular update from Zebra is to Version 5.30.00 and is available on the printer pages for their ZXP Series 1 and Series 3 printers. The update will also be included on driver CDs included with all printers manufactured starting September 2014.
The update improves network printing performance and resolves some previous driver release issues. These and other changes are detailed in the release notes that accompany the driver updates at the links provided above. These notes are brief and provide some helpful extra information, so they’re worth checking out if you have one of these printers (they may even help address a concern you’ve had with your printer!).
As always, if you need assistance applying these updates, or if you should have any questions, you can call and speak with our experts at +1 888.485.4696 or +1 704.535.5200. We are always glad to help!