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Following is a question received from our technical support response team: Question: We have a Fargo Printer. Generally the print quality on the card is good and there are no lines or streaks like that indicating print head damage. We do get what I can only call a smudge on the first 1/2 inch of [...] Many id card printers provided to groups and organizations are single sided id card printers. These printers are able to print single color or full color printing on one side of the card. Things go along smoothly for a while, and then someone from the organization decides that it would be nice to [...] After a clear card option has been installed in a Datacard card printer SP35 Plus or SP55 Plus, a card jam error my occur. The same error may occur when after replacing the main control board. To clear this error the printer will need to determine the sensor type. For the printer to recycle [...] Following is a question received from our technical support response team: Question: When we turned on the printer and wanted to print a self test, the LCD display provides a please wait message for quite a long time. Nothing is happening with the printer. What is the issue? Answer: If you are running the self test from the [...] When printing ID cards and the PVC cards are placed in the correct position to input into the printer, occasionally a “card is stuck in the print area” error may be given by a Datacard SP series id card printer. When this error displays, the most probable cause for the error is due to [...] Following is a video from www.safecardid.com that illustrates how to print a test card using an Evolis Pebble 4 ID card printer. Directions to Print a Test Card 1. Check to make sure that there is a print ribbon and pvc cards in the printer. 2. Power the printer off. 3. Push the printer power [...] Following is a question received from our technical support response team: Question: We have a Fargo Printer. When we turn the printer on, in continues to restart rather than going to the main menu on our LCD screen. The printer booting sequence does not complete and continues to restart. We are unable to print [...] Following is a question and answer from our technical support response team: Question: When trying to print front and back of the card on my Evolis Dualys printer, the printer will send 2 separate cards through iand print the front on one card and the back on the other cards instead of printing front and [...] |
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